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BlogGuides and tipsCustomer storiesHow teams use ZeegResearchNumbers from real bookingsChangelogNew in ZeegZeeg answers your dental practice's calls, books checkups and cleanings and puts patients in pain through. GDPR compliant, made in Germany.
Call and have it book an appointment for you, just as your patients would.
An AI phone agent answers your dental practice's calls while your team is chairside. Zeeg's AI phone agent speaks naturally, books checkups, cleanings and treatment appointments straight into your calendar, moves existing appointments and puts patients in pain through to your practice team, around the clock and in 23 languages.
The AI phone agent answers every call at once, even while the front desk is checking in patients or the practice is closed. It answers questions from your documents, for example about opening hours, the cost of a cleaning or parking. Whatever it cannot settle, it records with a callback number.
During the call the agent checks the free times in your calendar and books the appointment at once, whether a checkup, a cleaning or a treatment. The patient gets a confirmation by email and can later reschedule or cancel the appointment by phone too.
No keypad menu, no hold queue. The agent asks what the call is about and recognizes from your rules when it is urgent: with severe pain, swelling or an accident it puts the call straight through to your practice team, otherwise it books an appointment. At the start it says that it is an AI assistant, as the EU AI Act requires.
Upload a list of patients who have agreed to a reminder about their checkup or cleaning. The agent calls them at set times, reminds them that their checkup is due and books an appointment straight away if they want. If it only reaches voicemail, it leaves a message.
Patients reschedule or cancel their appointment by phone, in the evening and at the weekend too. The agent finds the appointment by the booking reference or the number the call comes from, offers a new one straight away, and a cancellation frees the time for other patients at once.
No code, no prior knowledge. Within minutes your agent answers its first calls.
Say in your own words which treatments it books, when a caller counts as a patient in pain and who it puts them through to. Zeeg builds the agent from that.
Talk to your agent right in the dashboard and adjust what it says before a patient calls.
Forward your practice number or take a new local number. From then on the agent answers every call.
Phone, appointment booking and data protection, compared using the providers' own information.
| Feature |  | Fonio | smao |
|---|---|---|---|
| AI phone agent | |||
| Answer calls and book appointments | on Zeeg scheduling pages | in connected calendars | via Cal.com or meetergo |
| Outbound calls and campaigns | also by CSV import and API | from Team, €299 | |
| Live transfer to staff | |||
| Languages on the phone | 23 languages | over 60 languages | more than 10 languages |
| Your own number via SIP trunk | from Team, €299 | ||
| Price | €49 per month, 250 minutes | €99 per month, 1,000 minutes | no base fee, €0.35 per minute |
| Appointment booking | |||
| Online booking for patients | 2 scheduling pages on the free plan | not listed | not listed |
| Round robin | from Business, €16 | not listed | via meetergo |
| Routing forms | from Business, €16 | not listed | not listed |
| Calendars | Google, Outlook, Exchange, iCloud, CalDAV | Google Calendar, Cal.com, Calendly, SimplyBook.me, eTermin | via Cal.com or meetergo |
| Data protection | |||
| GDPR compliant | by its own account | by its own account | |
| Data storage | Call data in the EU, appointments and contacts in Europe | Europe, location not stated | Germany, by its own account |
Zeeg prices per month with annual billing, plus VAT; Fonio prices net per month with annual billing. Details on the providers, with sources, on our pages Fonio alternative and smao alternative.
Health data is a special category under Art. 9 GDPR, and as a dentist you are bound to professional secrecy. Zeeg tells you exactly where each piece of data sits and who processes it.
Two-factor sign-in for every account, SSO and SCIM from the Scale plan.
Zeeg stores appointments, contacts and form answers with Telekom in data centres in Europe, encrypted at rest and in transit.
The AI phone agent stores conversations in the EU, and telephony runs through Ireland. Without a transcript, the voice service stores nothing from the call.
Zeeg signs a data processing agreement under Art. 28 GDPR with every customer.
For professionals bound by secrecy under Section 203 of the German Criminal Code, Zeeg signs an additional confidentiality agreement on request.
Every call is answered at once, with no hold queue and no keypad menu.
Recall calls for checkups and cleanings at set times, also as a campaign by CSV import.
Patients also book online, within your treatment hours and buffer times.
Put patients in pain and urgent calls straight through to your practice team.
A summary by email to your team after every call, and the transcript as a PDF too.
Email and SMS before the appointment, so fewer chairs sit empty.
Verified“I’ve now set up five clients with Zeeg, including law firms, media agencies and a skin clinic, and for all of them the AI voice agent matters most. It answers calls on holidays and after hours, answers callers’ questions and books the appointment straight into the business’s Google or Outlook calendar.”
Verified“Every morning, the first thing I check in Zeeg is what our AI voice agent has arranged since yesterday. It asks callers the first questions and then books the right appointment. […] The agent also calls out on its own: contacts we want to follow up with get a call with their own greeting at a set time.”
Verified“The practical, simple setup of the AI voice agent deserves a special mention. The AI voice agent also sounds authentic and helps us take customer enquiries and bookings 24/7.”
Verified“Zeeg lets us tailor scheduling to every one of our use cases. We mainly use round robin and group events with specific presets that are easy to set up.”
Verified“We used to use Calendly and have now switched to Zeeg.me completely, and honestly, I’m thrilled!”
Verified“I add the link to every email to recruiters, and they pick a free time themselves. Thanks to the two-way sync with my Google Calendar, only times when I’m not in a lecture or another call show up, so I haven’t had a single double booking.”
Verified“Round robin events and adding the link to our email signature and website are super easy. The prices are more than fair […]”
Verified“Especially when handling client data, it matters who stores the data, where and how. […] Zeeg is a very good German alternative here: easy to use, with every feature you need.”
Verified“Zeeg makes scheduling with my clients easier every day. I send my clients the link, and they can easily book a time that suits them.”
Calendars, video conferencing, CRMs, payments, analytics and single sign-on: Zeeg connects to the tools your team already works with.
Monthly minute packages, separate from your scheduling plan. The bigger the package, the lower the price per minute. Custom packages on request.
It books checkups, cleanings and treatment appointments, reschedules or cancels existing ones and answers questions from your documents, for example about opening hours or the cost of a cleaning. It puts patients in pain through to your practice team and records everything else with a callback number.
The AI phone agent runs on its own minute packs. You only pay for AI minutes, from as low as €0.11 per minute, with packs from €49 per month for 250 minutes with annual billing.
It recognizes them by the rules you set, such as severe pain, a swollen cheek or a broken tooth after an accident, and puts them straight through to your practice team. If you keep fixed slots free for patients in pain, it can also book them straight into those.
Yes. The default greeting says at the start of every call that the caller is talking to an AI assistant, as the EU AI Act has required since August 2026. You can change the wording of the greeting, but you keep the reference to AI.
Yes. It is GDPR and EU AI Act compliant. Conversation data is stored in the EU, and Zeeg stores appointments and contacts encrypted on servers in Europe, with a data processing agreement under Art. 28 GDPR and, on request, an additional confidentiality agreement for professional secrecy. If you switch off transcript storage, the voice service stores nothing from the call.
Yes. You upload a list of the patients who have agreed to a reminder as a CSV file. The agent calls them at set times, reminds them of the checkup or cleaning that is due and books an appointment straight away if they want. Every conversation is saved, with a summary, on the contact.
Zeeg handles calls and appointment booking, and your practice software stays as it is. Zeeg has no direct connection to it. You can pass every call, with its summary and the details captured, to your systems by webhook.
Zeeg comes with its own appointment booking: customers book online on the same scheduling pages the AI phone agent books into on the phone, and round robin and routing forms spread both across the team. Fonio has no scheduling or calendar integration of its own: it relies on Nylas, a US provider, and on multi-step integrations with other scheduling tools. smao also books through connected tools. As of October 2026.
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