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BlogGuides and tipsCustomer storiesHow teams use ZeegResearchNumbers from real bookingsChangelogNew in ZeegZeeg answers your business's calls around the clock, puts emergencies through and books on-site visits straight into your calendar. GDPR compliant, made in Germany.
Call and have it book an appointment for you, just as your customers would.
An AI phone agent answers your trade business's calls while you are on site. Zeeg's AI phone agent speaks naturally, records the job, puts emergencies through to your on-call service and books on-site visits straight into your calendar, around the clock and in 23 languages.
The AI phone agent answers every call at once, even when you are up on a roof or laying a cable. It records the job and answers questions from your documents, for example about your service area or opening hours. Whatever it cannot settle, it records with a callback number.
During the call the agent checks the free times in your calendar and books the appointment at once, whether maintenance, measuring or a repair. The customer gets a confirmation by email and can later reschedule or cancel the appointment by phone too.
No keypad menu, no hold queue. The agent asks what has happened and recognises from your rules whether it is an emergency: then it puts the call straight through to your on-call service, otherwise it books an appointment. At the start it says that it is an AI assistant, as the EU AI Act requires.
Upload a list of customers who have agreed to a reminder about their annual service. The agent calls them at set times, reminds them about the service and books an appointment straight away if they want. If it only reaches voicemail, it leaves a message.
Decide which trade belongs in which calendar and which calls are put straight through. The agent recognises during the call whether it is about heating, electrics or a solar system, books with the team responsible and puts urgent cases through at once.
No code, no prior knowledge. Within minutes your agent answers its first calls.
Say in your own words which jobs you take on, what counts as an emergency and who the agent puts urgent calls through to. Zeeg builds the agent from that.
Talk to your agent right in the dashboard and adjust what it says before a customer calls.
Forward your business number or take a new local number. From then on the agent answers every call.
Phone, appointment booking and data protection, compared using the providers' own information.
| Feature |  | Fonio | smao |
|---|---|---|---|
| AI phone agent | |||
| Answer calls and book appointments | on Zeeg scheduling pages | in connected calendars | via Cal.com or meetergo |
| Outbound calls and campaigns | also by CSV import and API | from Team, €299 | |
| Live transfer to staff | |||
| Languages on the phone | 23 languages | over 60 languages | more than 10 languages |
| Your own number via SIP trunk | from Team, €299 | ||
| Price | €49 per month, 250 minutes | €99 per month, 1,000 minutes | no base fee, €0.35 per minute |
| Appointment booking | |||
| Online booking for customers | 2 scheduling pages on the free plan | not listed | not listed |
| Round robin | from Business, €16 | not listed | via meetergo |
| Routing forms | from Business, €16 | not listed | not listed |
| Calendars | Google, Outlook, Exchange, iCloud, CalDAV | Google Calendar, Cal.com, Calendly, SimplyBook.me, eTermin | via Cal.com or meetergo |
| Data protection | |||
| GDPR compliant | by its own account | by its own account | |
| Data storage | Call data in the EU, appointments and contacts in Europe | Europe, location not stated | Germany, by its own account |
Zeeg prices per month with annual billing, plus VAT; Fonio prices net per month with annual billing. Details on the providers, with sources, on our pages Fonio alternative and smao alternative.
Your business processes your customers' names, addresses and phone numbers. Zeeg tells you exactly where each piece of data sits and who processes it.
Two-factor sign-in for every account, SSO and SCIM from the Scale plan.
Zeeg stores appointments, contacts and form answers with Telekom in data centres in Europe, encrypted at rest and in transit.
The AI phone agent stores conversations in the EU, and telephony runs through Ireland. Without a transcript, the voice service stores nothing from the call.
Zeeg signs a data processing agreement under Art. 28 GDPR with every customer.
Every call is answered at once, with no hold queue and no keypad menu.
Callbacks and service reminders at set times, also as a campaign by CSV import.
Customers also book online, within your availability and buffer times.
Put emergencies through to the right number for each matter.
Your own fields for each agent, such as address, type of damage or preferred date, with a summary by email to your team.
Email and SMS before the appointment, so you find a locked door less often.
Verified“I’ve now set up five clients with Zeeg, including law firms, media agencies and a skin clinic, and for all of them the AI voice agent matters most. It answers calls on holidays and after hours, answers callers’ questions and books the appointment straight into the business’s Google or Outlook calendar.”
Verified“Every morning, the first thing I check in Zeeg is what our AI voice agent has arranged since yesterday. It asks callers the first questions and then books the right appointment. […] The agent also calls out on its own: contacts we want to follow up with get a call with their own greeting at a set time.”
Verified“The practical, simple setup of the AI voice agent deserves a special mention. The AI voice agent also sounds authentic and helps us take customer enquiries and bookings 24/7.”
Verified“Zeeg lets us tailor scheduling to every one of our use cases. We mainly use round robin and group events with specific presets that are easy to set up.”
Verified“We used to use Calendly and have now switched to Zeeg.me completely, and honestly, I’m thrilled!”
Verified“I add the link to every email to recruiters, and they pick a free time themselves. Thanks to the two-way sync with my Google Calendar, only times when I’m not in a lecture or another call show up, so I haven’t had a single double booking.”
Verified“Round robin events and adding the link to our email signature and website are super easy. The prices are more than fair […]”
Verified“Especially when handling client data, it matters who stores the data, where and how. […] Zeeg is a very good German alternative here: easy to use, with every feature you need.”
Verified“Zeeg makes scheduling with my clients easier every day. I send my clients the link, and they can easily book a time that suits them.”
Calendars, video conferencing, CRMs, payments, analytics and single sign-on: Zeeg connects to the tools your team already works with.
Monthly minute packages, separate from your scheduling plan. The bigger the package, the lower the price per minute. Custom packages on request.
It takes new jobs, books on-site visits, reschedules or cancels existing appointments and answers questions from your documents, for example about your service area or opening hours. It puts emergencies through to your on-call service and records everything else with a callback number.
The AI phone agent runs on its own minute packs. You only pay for AI minutes, from as low as €0.11 per minute, with packs from €49 per month for 250 minutes with annual billing.
It recognises one by the rules you set. You describe what counts as urgent, for example a burst pipe, a heating breakdown in winter or customers locked out, and give the number of your on-call service. It then puts such calls straight through and books everything else as an appointment.
Yes. The default greeting says at the start of every call that the caller is talking to an AI assistant, as the EU AI Act has required since August 2026. You can change the wording of the greeting, but you keep the reference to AI.
Yes. Zeeg's agent is GDPR and EU AI Act compliant. Conversation data is stored in the EU, and calls run through the Irish region of our telephony provider. Zeeg stores appointments and contacts encrypted on servers in Europe, with a data processing agreement under Art. 28 GDPR. If you switch off transcript storage, the voice service stores nothing from the call.
Yes. You forward your number to the agent or connect it via SIP trunk. Or you take a new local number directly in Zeeg.
Zeeg handles calls and appointment booking, and your trade software stays as it is. Zeeg has no direct connection to it. You can pass every call, with its summary and the details captured, to your systems by webhook.
Zeeg comes with its own appointment booking: customers book online on the same scheduling pages the AI phone agent books into on the phone, and round robin and routing forms spread both across the team. Fonio and smao book into connected calendars or booking tools. Fonio speaks more languages, over 60 instead of 23, and smao charges no base fee, at €0.35 per minute. As of October 2026.
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