Privacy Policy

Zeeg GmbH (hereinafter referred to as "Zeeg" or “we” or “us” or “our Service”) appreciates the importance of privacy. We want you to feel assured using our services, and this privacy notice (“Privacy Notice”, “Privacy Policy” or “Notice”) is to help you understand and describe how we collect, use, and disclose your information.
Throughout this document, we will use a few terms to describe various products and roles. All of the text, data, information, software, graphics, photographs, and more that we and our affiliates may make available to you, plus our websites and any services, plug-ins, software, or applications that we may provide all together constitute the Zeeg “Website.” Zeeg “Users” are the people who have created a Zeeg account, and “Zeeg Invitees” are people who have scheduled a meeting with a Zeeg User but may or may not have registered with Zeeg. A Zeeg “Viewer” is a person who visits the Zeeg Website but may or may not be a Zeeg User or Zeeg Invitee.
Any terms defined in Terms of Use, End User License Agreement, and Data Processing Addendum and not otherwise specified in this Privacy Notice is adopted by reference in this Privacy Notice.
Zeeg attaches particular importance to the protection of users' privacy and the confidentiality of their personal data and is committed to processing the data in accordance with applicable laws and regulations, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter "GDPR").

Definitions

Personal data: Personal data refers to any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to that person.
‍Processing of personal data: Processing of personal data is any operation or set of operations that is performed upon personal data, regardless of the means used. This includes collection, storage, organization, retention, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
‍Cookie: A cookie is a piece of information that is placed on an Internet user's personal device by the server of the visited website. It contains several pieces of data: the name of the server that deposited it, an ID in the form of a unique number and, if applicable, an expiration date. This information is stored on the device in a simple text file that a server accesses to read and store information.

Data protection officer

The responsible party in terms of data protection law is Zeeg GmbH, Friedrichstraße 155, 10117 Berlin. Further information about Zeeg can be found in the imprint. Zeeg has appointed a data protection officer who can be reached at the following address: dpo{at}zeeg.me.

Information We Collect

Personal data is used exclusively to provide you with the services for which you have registered on the platform.
The indication of whether the information provided is mandatory or voluntary (in order to complete the user's registration and provide them with the Zeeg services) is provided with a notice when the data is collected.In addition, certain data is automatically collected through the user's actions on the website (see the section on cookies).
Zeeg is not directed to children under sixteen (16) years of age, and we do not knowingly collect Personal Information from children under 16. If we discover that a child under 16 has provided us with Personal Information, we will promptly delete such Personal Information from our systems.

Information You Provide Voluntarily

Zeeg collects the following information, either directly from Zeeg Users, Invitees, or Viewers, or through third-parties regarding Users, Invitees, or Viewers.

Appointment Information

A Zeeg User, Invitee, or a third-party may voluntarily give us certain information. This can include names, email addresses, phone numbers, email addresses of other people; the subject of the meeting; and any additional information provided to us or as required by the Zeeg User upon scheduling Zeeg Terms of Use. If you receive an invitation from a Zeeg User but do not wish to become a Zeeg User, please contact the Zeeg User who sent the invitation through other means to set up your meeting.

Calendar Information

A Zeeg User may connect their calendar, such as Google calendar, with Zeeg. Our calendar integration only checks the free/busy status of the events in your calendar so that you are not booked when you’re busy. We never store any details of the events in your own calendar, such as whom you are meeting with, their email address or the meeting title. We only store the events that Zeeg creates in your calendar.
Specifically in case of Google account, when you create a new Zeeg account with your Google account, or use your Google Calendars to use our services, we will ask for your consent to connect your Google account to your Zeeg account (using Google’s authentication methods), thereby providing us with access to your Google calendars. Zeeg only collects your free/busy times and the ID of your Google Calendars which are relevant to operating the Zeeg service.

Billing Information

If you purchase a premium version of Zeeg, our third-party payment processor will collect and store your billing address and credit card information. Zeeg does not store any of your credit card details.

Third party services

Social media links and social-sharing

We offer links to third-party social media sites on our website/app. If you use these links, you will be redirected to the respective websites of the third-party providers (e.g. Facebook, Twitter) and can share our content there. As soon as you are on the third-party providers' pages, their privacy policies and provisions on the use of data apply. We have no influence over this.
In order to avoid the unnecessary transfer of data to third-party providers, we recommend that you log out of their pages before using a link. This will prevent possible user profiles from being created through the link.

Running the Zeeg platform

T Cloud Public

We host the Zeeg platform and its databases on T Cloud Public, a service of Telekom Deutschland GmbH, Landgrabenweg 151, 53227 Bonn, Germany. Our servers and databases are located in data centers in Germany and the Netherlands. The legal basis is Art. 6 para. 1 lit. b GDPR. We have concluded a data processing agreement with Telekom Deutschland GmbH in accordance with Art. 28 GDPR.

Cloudflare

We use the service of Cloudflare, Inc (101 Townsend St., San Francisco, CA 94107, USA) to make our website faster and more secure. Cloudflare offers a content delivery network (CDN) and various security functions.Cloudflare's CDN ensures that our website content is delivered from servers close to our users, resulting in a significantly faster loading time. Cloudflare also protects our website from threats such as DDoS attacks and spam bots by providing security features such as a web firewall.
For these services, Cloudflare processes certain information, such as IP addresses and log data, and keeps it in most cases for less than 24 hours.
Where Cloudflare processes data outside the European Union, this is covered by the EU-US Data Privacy Framework, in which Cloudflare is an active participant. More information can be found at https://www.dataprivacyframework.gov/list.Further information on data protection at Cloudflare can be found at https://www.cloudflare.com/de-de/privacypolicy/.

In the Zeeg platform, we also use Cloudflare R2 to store files such as profile pictures, logos and receipts in data centers in Europe. We have concluded a data processing agreement with Cloudflare in accordance with Art. 28 GDPR.

When you sign up, sign in or reset your password in the Zeeg platform, we use Cloudflare Turnstile to check that the request comes from a person and not from an automated program. For this check, Turnstile processes your IP address and technical information about your browser and device, and saves a small entry in your browser's local storage. This is strictly necessary to protect your account (§ 25 para. 2 no. 2 TDDDG). The legal basis is our legitimate interest in a secure service (Art. 6 para. 1 lit. f GDPR). Cloudflare also uses this information as an independent controller to improve its bot detection. More information can be found at https://www.cloudflare.com/turnstile-privacy-policy/. We do not use Turnstile on the booking pages and forms of Zeeg Users.

Brevo

We use Brevo, a service of Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany, to send the emails and text messages (SMS) of the Zeeg platform, for example booking confirmations, reminders, cancellations and account notifications. For this purpose, the name, email address, phone number and content of the message are processed. The legal basis is Art. 6 para. 1 lit. b GDPR. We have concluded a data processing agreement with Brevo in accordance with Art. 28 GDPR.

For Zeeg Users only

This part applies only to Zeeg Users. It does not apply to visitors of our website or to people who book an appointment with a Zeeg User.

Google and Microsoft calendar services

When signing up for our Service with an email account hosted by Google (i.e. gmail.com or G-Suite) or Microsoft, you will be asked to give permission for our Service to have read-only access to your Calendars and Read/Write access to Events on your Calendars. The following explains the way in which our Service uses (and does NOT use) these permissions.
We do not:

• Collect or store your Gmail/Workspace/Google/Microsoft password, not even in an encrypted form.
• Provide any way for you or our Service to edit, delete or otherwise alter any email messages from your account from within our Service.
• Provide any way for you or our Service to edit, delete or otherwise alter the contents of any calendar event or contact from your account apart from the events managed by us.
• Share, sell or otherwise disseminate any part of any calendar event or contact from your account to any third party or attempt to have any human read any part of any of these items.
• Collect or aggregate any private or personally identifiable information from your Profile or any email message, calendar event or contact except as to provide the respective functionalities of our Service (detailed above).

Detailed explanation of Google Calendar API Scopes we use:

• Zeeg needs ./auth/calendar.readonly scope because it needs to be able to show you the list of your Google Calendars and let you select which calendar(s) you want to be checked for conflicts.
• Also, to synchronize the events booked from our Service to your calendar, Zeeg needs to know which calendars you have "write" access to, and then show you a list of those calendars and let you select which calendar you would like to add new events to.
• Zeeg also needs ./auth/calendar.events, to synchronize actions such as creating the event booked with you via our Service, updating the same event’s title/schedule/description/attendees, or deleting the same event, with that specific Google Calendar you have chosen as explained in 2.

Detailed explanation of Microsoft Calendar API Scopes we use:

• Zeeg needs Calendars.ReadWrite scope because it needs to be able to show you the list of your Microsoft Calendars and let you select which calendar(s) you want to be checked for conflicts.
• Also, to synchronize the events booked from our Service to your calendar, Zeeg needs to know which calendars you have "write" access to, and then show you a list of those calendars and let you select which calendar you would like to add new events to. In addition with this scope Zeeg is able to add/remove the scheduled events on your calendar.
• Zeeg requires OnlineMeetings.ReadWrite to provide Microsoft Teams as an event location.

Intercom

We use Intercom, a service provided by Intercom, Inc., 55 2nd Street, 4th Floor, San Francisco, CA 94105, USA (hereinafter referred to as "Intercom"), based on your consent and our legitimate interest in providing customer support and improving user experience (Art. 6 para. 1 lit. a and f GDPR).

Intercom is a customer messaging platform that enables us to communicate with you within our application. We use Intercom to:

• Provide customer support through live chat and messaging
• Send service-related notifications and product updates
• Understand how you use our services to improve your experience
  

When you interact with Intercom in our application, Intercom may collect and process certain information, including:

• Your name and email address
• Information about your device, browser type, and IP address
• Pages you visit in our service and actions you take within our service
  
• Messages and conversations you have with our support team
  
• Usage data and interaction patterns
  

Intercom uses cookies and similar technologies to provide its services. The information collected is stored on Intercom's servers, which may be located in the USA. Intercom is an active participant in the EU-US Data Privacy Framework and is committed to complying with applicable data protection laws, including the GDPR. More information can be found at https://www.dataprivacyframework.gov/list.

We have concluded a data processing agreement with Intercom in accordance with Art. 28 GDPR, in which Intercom undertakes to process the data received only in accordance with our instructions and to comply with EU data protection standards.

You can object to the processing of your data by Intercom by deactivating cookies in your browser settings or withdrawing consent through our cookie settings. Please note that disabling Intercom may limit your ability to receive customer support through our chat functionality.

For more information about Intercom's privacy practices, please visit https://www.intercom.com/legal/privacy.

Sentry

We use Sentry, a service of Functional Software, Inc., 45 Fremont Street, 8th Floor, San Francisco, CA 94105, USA, to detect and fix technical errors in the Zeeg platform. When an error occurs, Sentry receives technical information about it, such as the browser, the device, the page and the course of the error. We do not pass any personal data to Sentry. We store this data in Sentry's data region in Germany. The legal basis is our legitimate interest in a stable and secure service (Art. 6 para. 1 lit. f GDPR). We have concluded a data processing agreement with Sentry in accordance with Art. 28 GDPR, and Standard Contractual Clauses apply to any access from the USA.

Cello

This section applies only to our referral programme.

In order to provide our customer recommendation programme, we use Cello, a service of Powerplay GmbH, Philipp-Loewenfeld-Str. 19, 80339 Munich (hereinafter: “Cello”), on the basis of Art. 6 para. 1 lit. a) GDPR, which we have integrated into our websites for customer recommendation by means of Javascript. With the help of the services, customers can be recommended via various communication channels, such as e.g. sharing a link by e-mail, to recommend our platform to friends and business partners. For this purpose, the referrer enters master data in the mask provided for the recommendation and is then sent a link which he can share with interested parties for the purpose of recommendation. The recommendation is transmitted by Cello, whereby the referrer’s e-mail address, name and IP address are processed, and the e-mail address and IP address of the referee (the recommended person). If the referee accepts the recommendation, the referrer receives a reward for the recommendation, which is sent by Cello. Here, the generated revenue is processed.
We have concluded a contract with Cello on commissioned processing in accordance with Art. 28 GDPR, in which Cello undertakes to process the data received only in accordance with our instructions and to comply with the EU level of data protection.
The processing of the aforementioned data is carried out via the servers in Cello on a voluntary basis and with the consent of the parties involved. The data will not be used for any other purpose and will not be disclosed to third parties without authorisation. No other data is collected or processed via Cello. For this purpose, please use the contact details of our data protection officer. Additional information about Cello and data protection can be found in the provider’s data protection declaration. If you have any questions, you can also contact Cello’s data protection officer directly: privacy@cello.so.

Paddle

This section applies only to Zeeg Users who subscribe to a paid Zeeg plan.

We use Paddle.com Market Limited, Judd House, 18-29 Mora Street, London EC1V 8BT, United Kingdom, as our reseller and merchant of record for Zeeg subscriptions, and Paddle processes the payment. During the subscription process, you decide which of your data, such as your billing address and payment details, you provide to Paddle. We do not pass any data of your customers, or of anyone who books an appointment with you or calls you through Zeeg, to Paddle. Paddle is responsible for this processing as an independent controller, and its privacy policy applies: https://www.paddle.com/legal/privacy. The legal basis is Art. 6 para. 1 lit. b GDPR. The European Commission has issued an adequacy decision for the United Kingdom.

AI phone agent (ElevenLabs and Twilio)

This section applies only if you use our AI agents feature.

In that case, we use ElevenLabs, a service of ElevenLabs, Inc., 11 Times Square, New York, NY 10036, USA, for speech recognition and speech synthesis during calls. We use the EU data residency of ElevenLabs, so call data is processed and stored in the European Union. Phone numbers and the transport of calls are provided by Twilio Ireland Limited, 25-28 North Wall Quay, Dublin 1, Ireland, in its Irish data region. During a call, the caller's voice, phone number, the content of the conversation and the appointment details are processed. The Zeeg User decides in the agent settings whether transcripts and call recordings are saved. The legal basis is Art. 6 para. 1 lit. b GDPR. We have concluded data processing agreements with both providers in accordance with Art. 28 GDPR. Standard Contractual Clauses apply as an additional safeguard, and Twilio also participates in the EU-US Data Privacy Framework.

Marketing and analytics

This part applies only to Zeeg Users and visitors of our website who consent to it. It does not apply to people who book an appointment with a Zeeg User.

Google Ads / DoubleClick

This website uses the online marketing tool Google Ads including the DoubleClick component, a service of Google Ireland Limited ("Google"), based on the consent of website visitors. Google Ads uses cookies that enable analysis of usage and personalized advertising delivery. The information generated by the cookies about your use of this website may be transmitted to and stored on Google servers in the USA. This may include information such as IP address, visitor behavior, pages accessed, interactions with ads, and technical information about the device used. On behalf of the operator of this website, Google uses this information to: measure the effectiveness of online advertising (e.g., through conversion tracking), deliver personalized ads on Google services and third-party websites (e.g., through remarketing), provide reports on advertising campaigns, and provide other services related to the use of online advertising. These functions also enable Google to recognize users across different devices and websites and analyze their interest profiles.

Facebook Pixel

This website uses Facebook Pixel, a web analytics service of Meta Platforms Inc. ("Meta"), based on the consent of website visitors. Facebook Pixel uses cookies that enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to and stored on a Meta server in the USA. Using Facebook Pixel cookies, your user data is matched with your Facebook account data.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited ("Google"), based on the consent of website visitors. Google Analytics uses cookies that enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to and stored on a Google server in the USA. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activities, and provide other services related to website usage and internet usage to the website operator. We would like to point out that this website uses Google Analytics only after prior consent has been given and with shortened IP addresses to exclude direct personal identification.

Microsoft Clarity

We use the "Microsoft Clarity" service of Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland, based on the consent of website visitors, to gain a better understanding of the needs and behavior of our users and to optimize our offer accordingly.
Microsoft Clarity is an analytics tool that helps us understand the user experience on our website. It enables us to record how users interact with our website (e.g. mouse movements, clicks, scrolls and which pages they visit). These findings help us to continuously tailor our offering to the needs of our users.
Microsoft Clarity uses cookies and other technologies to collect information about users' devices and behavior. This includes technical data such as IP addresses (in anonymized form), device types, browser information, screen resolution, and general location (country level only). This information is stored in pseudonymized user profiles to enable the analysis of user behavior.
Microsoft is committed to not selling the data collected through Clarity. However, you can object to the processing of your data by Microsoft Clarity by deactivating cookies in your browser settings or withdrawing consent through our cookie settings. For more information, visit https://privacy.microsoft.com/privacystatement.

Our website

This part applies only to visitors of our website. It does not apply to people who book an appointment with a Zeeg User.

Webflow

We use the service of Webflow, Inc, 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA (hereinafter referred to as “Webflow”) to create and host our website.
When you visit our website, Webflow collects various log data, such as your IP address. The processing of the data by Webflow is based on our legitimate interest in a reliable presentation of our website (Art. 6 para. 1 lit. f GDPR). Webflow is an active participant in the EU-US Data Privacy Framework and is therefore committed to complying with applicable data protection laws, including the GDPR. You can find more information on this at https://www.dataprivacyframework.gov/listFurther details can be found in Webflow's privacy policy at https://webflow.com/legal/eu-privacy-policy.

Information Collected Automatically

Like most websites, we and our Service Providers use cookies and similar technologies to store certain information when you use our Website on your computer or mobile device, subject to your choices (see the Your Rights and Choices section below). These technologies help us run our Website, remember your settings and improve your experience. Below are some of the types of information we collect.

Log & Device Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. We use this Log Data to operate, secure and improve our Service. We do not sell this data, and we share it only with the Service Providers named in this Notice.

Cookie Data

Zeeg (“we” or “us” or “our Service”) use cookies and other technologies to tailor your experience on our services. Depending on how you’re accessing our services and subject to your opt-out preferences, we may use “Cookies” or similar technologies to record log data and enable better experience.

What Cookies Are?

Cookies are small blocks of data created while a user is browsing and visiting a website and placed on the user's computer or other devices using a browser. Cookies are then exchanged with visiting websites. It enables the website to recall your preferences, such as login, language, over a period of time.
Cookies are categorized into two:

• Persistent: That lasts until you or your browser deletes them.
• Session: That lasts until you close your browser.

How Zeeg Uses Cookies?

Zeeg uses the both Persistent and Session Cookies. We use cookies in three different ways:

• Authentication: With these cookies, we help you to save some time by keeping you logged in to Zeeg. We can recognize that you are already logged in, and enable you to use the application directly without each time signing in.
• Preferences: You tailored once your experience on our website and we would like to keep the experience according to your preferences. We use cookies to know which language you prefer.
• Performance and Analytics: It's important to get insights about how our services are being used and accessed. We use other services such as Google Analytics or other third-party cookies, to assist with analyzing performance on our application. These service providers may use cookies to collect and store some information such as your device, time of visit, visited pages, clicks, IP address, and browser type.
  Other Web Site Analytics Services. Subject to your opt-out preferences (see ‘Your Rights and Choices’ below), we use third-party Service Providers such as Google Analytics to provide specific analytics and Viewer interactions services to Zeeg in connection with our operation of our Website, including the collection and tracking of certain data and information regarding the characteristics and activities of visitors to Zeeg. You may opt-out of relevant cookies using opt-out features on their respective websites.

How We Use Your Information

We may use information that we collect about you, including Personal Data, to:

• Provide the Zeeg Service. We will use your information to provide our Website to you, including facilitating scheduling, managing your account, responding to your inquiries, and other customer service and support purposes. We use the payment information you provide to us to alert you of past, current, and upcoming charges, to allow us to present the billing history to you on your billing page on the Website, and to perform internal financial processes, such as looking at the status of a credit card charge.
• Understand and improve our products. We will perform research and analysis about your use of, or interest in, our products, services, or content. We do this to help make our products better and to develop new products.
• Communicate with you.
• Service-related communications. We may send you service and administrative emails to ensure the service is working correctly. We will also email you regarding your calendar appointments. These messages are considered part of the service, and you may not opt-out of these messages.
• Promotional. Subject to your opt-out preference, we may send you emails about new product features or other news about Zeeg or on topics we think would be relevant to you. You may opt-out of receiving these communications at any time. Visit the ‘Your Rights and Choices’ section below. If you book an appointment with a Zeeg User through Zeeg, please be assured that we do not use the email address you enter to send any type of direct marketing.
• Responding to your requests. We will also use your information to respond to your questions or comments.
• Administrative. We may contact you to inform you about changes in your services, our service offering, and other important service-related notices, such as changes to the Notice or about security or fraud notices.
• Protecting Rights and Interests. We will use your information to protect our rights and interests and the rights and interests of our Users and any other person and enforce this Notice or our Terms of Use.
• Legal Compliance. We may use your information to comply with applicable legal or regulatory obligations, including complying with law enforcement requests or other governmental authorities or in legal proceedings involving Zeeg.
• Other. We also may use your information to manage our business or perform functions as otherwise described to you at the time of collection subject to your consent.

With Whom We May Share Your Information

We do not sell your information to any third parties or disclose it in exchange for money or other valuable consideration. We do not share your Personal Data with others except as indicated within this Notice or when we inform you and give you an opportunity to opt-out of having your Personal Data shared.
We will never use the data of people who book an appointment with a Zeeg User to send direct marketing via emails, SMS, physical mailings, or other similar communication channels to advertise or promote the use of our product and services or those of a third-party.
We may share information we collect about you, including Personal Data, in the following ways:

Service providers and legal requests

We use other companies, agents, or contractors (“Service Providers”) to perform services on our behalf or to assist us with providing services to Zeeg Users.
We may engage Service Providers to process credit card transactions or other payment methods. We may also engage Service Providers to provide services such as monitoring and developing Zeeg services, aiding in communications, infrastructure, and IT services; and customer service. These Service Providers may have access to the personal data of Zeeg Users to provide these functions.
We may share information with Service Providers and government entities for legal, security, and safety purposes. This includes sharing information to enforce policies or contracts, address security breaches, and assist in investigating fraud, security issues, or other concerns.
We require Service Providers to agree to take reasonable steps to keep the Personal Data that we provide securely. We do not authorize them to use or disclose your Personal Data except in connection with providing their services.

Affiliates

We may share information about Zeeg Users with current or future companies of our corporate group, only for the purposes described in this Privacy Notice.
We may share your data if we believe that disclosure is reasonably necessary to comply with a law, regulation, legal, or governmental request; to respond to a subpoena, court order, warrant, or other legal processes; to enforce applicable Terms of Use or this Notice, including investigation of potential violations thereof; to protect the safety, rights, or property of the public, any person, or Zeeg; to detect, prevent, or otherwise address, security or technical issues, illegal, or suspected illegal activities (including fraud); or as evidence in litigation in which we are involved, as part of a judicial or regulatory proceeding.
If you are using Zeeg as a paid member of an organization or using your organization’s email domain (thereby representing yourself as a member of the organization), we may share your email address and plan information with an authorized agent of your company upon request for them to administer the account for the company.

Your Rights and Choices

Account

To keep your Personal Data accurate and complete, you can log in to review and update your account information, including contact and billing information, via your account settings page. You may also contact us to request information about the personal data we have collected from you and to request the correction, modification, or deletion of such Personal Data. We will do our best to honor your requests subject to any legal and contractual obligations. If you would like to make a request, cancel your account, or request we delete or no longer use your account information to provide you our Website, contact us at legal{at}zeeg.me or the address set forth at the end of this Notice. Subject to applicable law, we will retain and use your account information only as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

E-mail

As described above, if you do not wish to receive promotional emails from us, you may opt-out at any time by following the opt-out link contained in the email itself. Please note that it may take up to ten (10) days to process your request. Please also note that if you opt-out of receiving marketing communications from us, we may continue sending you service-related emails that are not available for opt-out. If you do not wish to receive any service-related emails from us, you have the option to delete your account.

Cookies

You may also refrain from providing or may withdraw your consent for Cookies via your browser settings and via limited opt-out functions within Zeeg. Your browser’s help function should contain instructions on how to set your computer to accept all Cookies, to notify you when a Cookie is issued, or not to receive Cookies at any time. Please keep in mind that Cookies are required to authenticate Zeeg Users and perform some actions within Zeeg (such as to pay for an event as an Invitee via Zeeg), so to use the Website, Cookies are often required.

Third-Party Analytics Services

Some of the services used provide the ability to opt-out.
For example, you may opt-out of Google Analytics’ services using the Opt-Out feature on their website. Google Ireland Limited provides Google Analytics service. You can opt-out from Google Analytics service using your information by installing the Google Analytics Opt-out Browser tool: https://tools.google.com/dlpage/gaoptout.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://www.google.com/policies/privacy.

Additional Rights

Subject to local law, you may have other rights under the laws of your jurisdiction regarding your personal data, such as the right to complain to your local data protection authority.

Security and Storage of Information

Zeeg takes the security of your personal data very seriously. We work hard to protect the personal data you provide from loss, misuse, and unauthorized access or disclosure.
You should take steps to protect against unauthorized access to your device and account by, among other things, choosing a unique and complex password that nobody else knows or can easily guess and keeping your log-in and password private.
We retain the personal data we collect for so long as reasonably necessary to fulfill the purposes for which the data was collected, perform our contractual and legal obligations, and for any applicable statute of limitations periods to bring and defend claims.
Where Service Providers named in this Notice process personal data outside the European Economic Area, we protect the transfer with an adequacy decision of the European Commission, such as the EU-US Data Privacy Framework, or with the Standard Contractual Clauses of the European Commission (Art. 44 et seq. GDPR).

Third-Party Links

Our website may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Notice

This Notice is current as of the Effective Date set forth above. This Notice may change if there is a material change to the way information is handled at Zeeg, or to clarify our Notice or adjust clerical errors. If any changes are made, we’ll post them on this page, so please check back periodically. If you continue to use Zeeg after those changes are in effect, you agree to the revised Notice.

Additional Rights and Information

You may exercise your rights to access, rectification, deletion, restriction of processing, objection to processing, and data portability at any time. You can contact us via email or mail using the contact details provided. You also have the right to lodge a complaint with the data protection supervisory authority.

Contact

Questions regarding Zeeg's privacy policy may be directed by email to legal{at}zeeg.me or by postal mail to the following address:
Zeeg GmbH
Friedrichstraße 155
10117 Berlin