Conditional forwarding based on customer attributes
Automatically assign incoming request forms to the responsible employees based on data entered by the customer. Example: Demo requests from major customers go to sales team 1, demo requests from small companies go to sales team 2.
Define routing rules
Simply drag and drop to determine which team or person a request should be forwarded to, based on information entered by the customer. Change the rules with one click if necessary.
Automatic real-time notifications
The responsible persons are automatically informed about newly assigned requests and can process them promptly.