| AI Phone Answering (Inbound) |
✓Ready to use, no setup required |
✓Core capability, but requires assembling STT, LLM, TTS, and telephony first |
| Outbound Call Automation (Campaigns) |
✓Built-in campaign tools for reminders and follow-ups |
⚠Outbound calls possible via API; no native campaign or bulk-dialer tool |
| Live Call Transfer |
✓Hands off to a team member, built in |
✓Native transferCall tool with warm and cold modes, configured by you |
| Lead Routing / Routing Rules Zeeg: Ready to Use |
✓Routes based on the customer's actual answers |
⚠Possible only through custom tool-calling logic you write yourself |
| Knowledge Base for Automated Answers |
✓Native file-upload knowledge base |
✓Native file-upload knowledge base |
| Natural Conversation |
✓Real-time, low-latency conversation, built in |
✓A core strength of the platform |
| AI Phone Booking (Into Your Calendar) Zeeg: Native |
✓ |
⚠Requires custom tools and a webhook to a calendar API |
| Calendar Integrations Zeeg: Broader |
✓Google, Outlook, Office 365, Exchange, Apple, Proton, CalDAV |
⚠Google Calendar via a configured tool; other calendars need a custom webhook |
| CRM Integration Zeeg: Native |
✓Native CRM, plus Salesforce, Pipedrive, and HubSpot integrations |
✗No native CRM; requires a custom tool and API integration |
| Round-Robin |
✓Fair distribution across your team, built in |
✗Not a feature of voice infrastructure platforms; would need custom logic |
| Online Booking Pages |
✓Shareable booking page, ready to use |
✗No native booking page; requires a custom page and calendar webhook |
| Starting Price |
€10/user/month (scheduling), from €0.08/min (AI phone agent) |
$0.05/min platform fee (excludes STT, LLM, TTS, telephony) |
| GDPR / EU Hosting Zeeg: Included |
✓Germany & Netherlands, by default |
⚠US-based by default; DPA only on Enterprise; full EU residency needs a self-hosted deployment |
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