Close CRM has been quite popular as a sales-focused platform known for its integrated calling and messaging features. But many teams find out that Close's communication-centric approach and higher pricing don't always align with their exact needs and preferences.
In this guide, we'll examine the top 10 Close CRM alternatives, starting with Zeeg's scheduling-first approach that transforms how businesses manage customer relationships. Let’s have a look.
Why you might need a Close CRM alternative
Yes Close CRM does offer solid features, but as we mentioned; there are several reasons might lead you to look at other options:
- Limited customization options: Close may not give you enough flexibility, especially if your business has unique workflows or processes.
- Scalability concerns: As your business grows, you might need a stronger solution that can handle complexity.
- Price point: Some businesses might find better value with other CRM solutions that offer similar features at lower costs than Close CRM's pricing
- Integration needs: If you need specific integrations that aren't available with Close, another CRM might serve you better.
- Specific industry requirements: Certain industries have unique CRM needs that specialized platforms might address more effectively.
- User interface preferences: You might simply prefer a different user experience than what Close offers.
Best Close CRM alternatives: Overview
The best 10 Close CRM alternatives
Now that we’ve covered that, let’s dive into the top Close CRM alternatives that could transform how you manage customer relationships:
1. Zeeg as a Close CRM alternative
At the top of the list, we have Zeeg. For businesses that are looking for a Close CRM alternative that puts appointment scheduling at the heart of customer relationships, Zeeg has just the solution for you. While most CRMs treat scheduling as an extra, Zeeg recognizes that appointments are the very foundation of meaningful, true customer interactions. This GDPR-compliant platform combines advanced scheduling capabilities with essential CRM features, which makes it perfect for service-based businesses and teams who rely heavily on meetings.
Key features
- Smart routing with lead qualification: Automatically direct prospects to the right team members based on intake form responses
- Advanced team scheduling: Round-robin distribution ensures fair meeting allocation among team members
- Complete calendar integration: Native connections with Google Calendar, Apple Calendar, and Microsoft Outlook
- Automated workflow capabilities: Custom triggers and follow-up sequences based on appointment outcomes
- Payment processing: Collect payments directly through the booking system
- Full GDPR compliance: European data hosting with end-to-end encryption
- Customizable booking pages: Professional, branded scheduling interfaces
- Analytics dashboard: Track booking patterns, no-shows, and team performance
- Custom objects: Create custom data structures from day one to track any business-specific information
Why Zeeg works as a Close CRM alternative
Appointment-first design: While Close focuses on communication and has you use scheduling tools separately, Zeeg makes every appointment the foundation of your customer data.
More affordable with better features: Zeeg gives you advanced scheduling and CRM capabilities starting at €10/$10 per user monthly, compared to Close's $35 starting price.
Complete free plan: Zeeg's free plan includes two scheduling pages and unlimited 1:1 meetings, while Close's entry-level paid plan offers limited features.
Apple Calendar integration: Unlike Close's limited calendar options, Zeeg maintains native Apple Calendar integration.
Full GDPR compliance: Zeeg offers complete GDPR compliance with European data hosting, while Close requires extra setup work to meet European privacy requirements.
Custom objects included: Create unlimited custom data structures from day one versus enterprise restrictions in other platforms, which allows you to track any business-specific information without upgrading to expensive plans.
Limitations
- No mobile app yet (web version works for mobile devices)
- Less established than some competitors, though this also means more responsive development and feature updates.
Pricing
- Starter: Free forever - Unlimited 1:1 meetings, two scheduling pages, automated notifications
- Professional: €10/$10 per user/month (billed annually) or €12/$12 monthly - Multiple calendar connections, unlimited scheduling pages, custom branding
- Business: €16/$16 per user/month (billed annually) or €20/$20 monthly - Team scheduling, round-robin, routing forms, analytics
- Scale: €30/$30 per user/month (billed annually) or €40/$40 monthly - Advanced features for larger organizations
User reviews
Users appreciate Zeeg's intuitive interface and the seamless way it handles both scheduling and customer data capture. Many highlight how the routing forms help qualify leads before meetings even begin.
Capterra¹: 4,9/5
OMR²: 4,8/5ٰ
2. Pipedrive as a Close CRM alternative
Moving on to our next Close CRM alternative, we have Pipedrive and its visual approach to sales management. Pipedrive is a sales pipeline tracking tool that helps sales teams manage leads and automate tasks, which allows them to focus on closing deals rather than administrative work.
Key features
- CRM software with customizable sales pipelines
- Lead nurturing automation
- Real-time sales reports and forecasting
- Customization to adapt to your unique sales process
- Integration with over 400 third-party tools
- Custom fields for personalized data tracking
- Two-way email synchronization
- Mobile apps that work
Why Pipedrive works as a Close CRM alternative
Visualization tools: Pipedrive's sales pipeline is easier to understand and more adaptable than Close's. You can see how your deals are moving at a quick glance, which helps keep everyone on the same page.
Flexibility in sales process design: With Pipedrive, you can shape the pipeline stages exactly how your team already sells. Close is more rigid, which often makes your team adjust to fit the software rather than the other way around.
Integrations: Pipedrive connects with over 400 other tools, apps and calendars; while Close offers fewer options. This matters if you use lots of different software in your business and want everything working together.
Better for international teams: If your business operates in multiple countries, Pipedrive handles different currencies and regional settings much better than Close does, which will saves you headaches with international deals. Do you want to learn more about Pipedrive's pros and cons? We have the article right here.
Limitations
- Limited email features in lower tiers: Basic plans don't include advanced email capabilities that many teams need. For more detailed information regarding Pipedrive's pricing, check out our article.
Pricing³
- Lite Plan: $14/seat/month (billed annually)
- Growth Plan: $39/seat/month (billed annually)
- Premium Plan: $49/seat/month (billed annually)
- Ultimate Plan: $79/seat/month (billed annually)
User reviews
Capterra⁴: 4.5/5
OMR⁵: 4,2/5
3. Clevenio as a Close CRM alternative
Next up, we have Clevenio. With tools for reaching out on different channels, setting up automatic follow-ups, and seeing how everything's performing in real-time, Clevenio helps sales teams work smarter through advanced automation and analytics.
Key features
- Multi-channel outreach
- Automated follow-ups
- Pipeline management
- Outreach segmentation
- Real-time analytics
- Cold email sequences
- Sales rep task management
Why Clevenio as a Close CRM alternative
Outreach segmentation: Clevenio makes it easier to organize your leads into meaningful groups compared to Close. This means you can send messages that feel more personal and relevant to each contact.
Cold email sequence functionality: Both tools let you automate emails, but Clevenio's system offers more ways to make each message feel hand-crafted and gives you better insights into whether your emails are actually getting opened.
Real-time analytics: You'll like how Clevenio shows you exactly what's working in your outreach with charts and graphs that make sense at a glance: something Close just doesn't match when it comes to seeing the big picture of your sales efforts.
Superior database plans: If finding new leads is a big part of your strategy, Clevenio's specialized CRM database plans give you better tools for discovering potential customers than Close's more general approach.
Limitations
Higher price point for database plans: The specialized lead generation features come at a premium cost.
Pricing⁶
- All prices upon inquiry
User reviews
Capterra⁷: 4.8/5
GetApp⁸: 4,8/5
4. HubSpot as a Close CRM alternative
Following this, let's look at HubSpot. HubSpot brings together everything you need to handle customers, from finding them to making the sale to keeping them happy afterward. It has earned the trust of over 205,000 businesses across 135 countries for managing their customer relationships.
Key features
- Marketing automation
- Advanced CRM functionality
- Ticket management system
- AI content writer
- Data synchronization
- Subscriptions and invoices management
- Comprehensive marketing, sales, and service hubs
- Free CRM with unlimited users
Why HubSpot stands out among Close CRM alternatives
True all-in-one platform: HubSpot actually connects all the dots in your customer journey, from the first time someone finds you through marketing, to the sales process, and ongoing support: all in one single place. Close makes you piece these parts together yourself.
Better marketing automation: If you want to attract more customers, HubSpot's marketing tools excel with better website tools, SEO help, and ways to see if your campaigns are working.
Free CRM with unlimited users: If you're watching your budget, HubSpot's free version gives your whole team access to basic tools that are actually more useful than what you'd pay for with Close's entry-level plan.
Website integration: HubSpot lets you build and manage your website right in the same system where you track customers, which is something Close doesn't offer at all.
Limitations
Complex pricing: Gets expensive quickly as you scale, with various hubs requiring separate subscriptions. But don’t worry, we have just the guide for that.
Pricing⁹:
- Free Plan: $0 forever
- Starter Customer Plan: $9/month (billed annually)
- Professional Plan: Price varies by hub ($880-$100/month depending on hub)
- Enterprise Plan: Custom pricing with highest-tier features
User reviews
Capterra¹⁰: 4,5/5
OMR¹¹: 4,3/5
5. Salesforce as a Close CRM alternative
Now, thousands of companies rely on Salesforce; and it’s for a reason. a powerful cloud-based CRM that handles everything from sales tracking to customer service and email marketing in one connected system.
Key features
- Email management
- Customer experience tools
- Generative AI capabilities
- Service Cloud for customer support
- Customer 360 for unified view
- Trailhead learning platform
- Core CRM functionality
- Masterclasses and training resources
Why Salesforce works as a Close CRM alternative
More customizable: You can mold Salesforce to fit exactly how your business works through custom fields, validation rules, approval steps, and unique data objects, which gives you way more flexibility than Close's more limited options.
AI capabilities: Salesforce's Einstein AI acts like a smart assistant that predicts which deals will close, scores your opportunities, and suggests what you should do next, which goes well beyond the basic AI features Close provides.
Enterprise-grade scalability: When your business takes off and you're handling millions of customer records, Salesforce keeps running smoothly while Close might start to slow down under all that data.
Limitations
Steep learning curve: Complex implementation requiring expert support and significant training investment.
Pricing (article here)¹²
- Starter Edition: $25 per user/month
- Professional Edition: $80 per user/month
- Enterprise Edition: $165 per user/month
- Unlimited Edition: $330 per user/month
User reviews
Capterra¹³: 4.4/5
OMR¹⁴: 4,2/5 (Sales Cloud)
6. ClickUp as a Salesforce alternative
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We’re halfway through our list now. Teams everywhere love how ClickUp brings all their work tools into one place, automates repetitive tasks, and helps everyone collaborate better: all in a single, easy-to-use platform.
Key features
- Multi-channel outreach
- Automated follow-ups
- Cold email sequences
- Versatile work management
- Productivity tools
- Collaboration features
- Project visibility
- Work automation capabilities
Why ClickUp as a Close CRM alternative
Broad project management: While Close only really helps with sales, ClickUp handles both your customer relationships AND your projects – perfect if you need to manage what happens after you make the sale.
Task management capabilities: When it comes to keeping track of who's doing what, ClickUp gives you better tools like task dependencies and visual workflows that make Close's basic to-do lists look primitive.
Flexible views and customization: Everyone in your team can look at work their own way with ClickUp – whether they prefer timelines, calendars, boards, or lists – instead of being stuck with the limited options Close provides.
Limitations
Limited storage on free tier: Only 100MB of storage space for teams just getting started.
Pricing¹⁵
- Free Forever: $0
- Unlimited: $7/user/month (billed annually)
- Business: $12/user/month (billed annually)
- Enterprise: Custom pricing
User reviews
Capterra¹⁶: 4.6/5
OMR¹⁷: 4,1/5
7. Thryv as a Close CRM alternative
Small business owners find everything they need in Thryv from handling customer communications to managing day-to-day operations and growing their business: they’re all wrapped up in one easy-to-use package designed just for them.
Key features
- Multi-channel outreach
- Small business management software
- Customer Database (CRM)
- Scheduling & Calendars
- Social Media Management
- Documents & Files storage
- Online Listings & Reviews management
- Email & Text Message Marketing
Why Thryv works as a Close CRM alternative
Scheduling and calendar management: If you're running a service business, you'll find Thryv's booking system much more practical for managing appointments than the basic scheduling options Close offers.
Superior client portal: Thryv gives your customers their own login area where they can view their information, make payments, and handle basic needs themselves - something Close doesn't offer at all.
Built-in payment processing: With Thryv, you can send invoices and collect payments right in the same system you use to manage customers.
Limitations
High entry price: Per-location pricing model can be expensive for businesses with multiple locations.
Pricing¹⁸
- Business Center Plus: $244/month/location
- Business Center Professional: $409/month/location
- Business Center Unlimited: $570/month/location
User reviews
Capterra¹⁹: 4.2/5
Consumer Affairs²⁰: 4,3/5
8. Pipeliner CRM as a Close CRM alternative
On number 8, we have Pipeliner CRM. Teams love how Pipeliner puts them first with personalized views they can actually understand, dedicated support when they need help, and tools that make even complex enterprise deals a lot easier to manage.
Key features
- Automated follow-ups
- AI assistance for salespeople
- Automation capabilities
- Reporting and business analytics tools
- Integration with core systems
- Instant tracking of commissions
- Custom entities/objects creation
- Relationship mapping
Why Pipeliner CRM stands out among Close CRM alternatives
Relationship mapping: When you're selling to big companies with complicated org charts, Pipeliner shows you who influences who with visual maps that make Close's contact management look pretty basic by comparison.
Sales commission tracking: Your sales team can see exactly what they'll earn from each deal right away in Pipeliner – giving them motivation and transparency that Close just doesn't provide.
Flexible deployment options: Some companies need to keep sensitive data in-house for security reasons, and Pipeliner gives you both cloud and hybrid options to do that.
Limitations
Higher than average starting price: At $50/user/month, it's more expensive than many competitors.
Pricing²¹
- Starter: $50/user/month (billed annually)
- Business Plan: $70/user/month (billed annually)
- Enterprise: $100/user/month (billed annually)
- Unlimited: $125/user/month (billed annually)
User reviews
Capterra²²: 4.6/5
OMR²³: 3,5/5
9. Folk as a Close CRM alternative
Individual professionals and small teams who just want to keep their contacts organized without a complicated system love folk's clean, spreadsheet-style CRM that keeps things simple while still being powerful enough for real business use.
Key features
- Intuitive contact management
- Email integration and sending
- Chrome extension for adding contacts
- Pipeline templates
- AI-powered "Magic Fields"
- Contact information
- Email tracking and follow-up reminders
- Basic Zapier integration
Why folk works as a Close CRM alternative
Simpler learning curve: If you know how to use Excel or Google Sheets, you'll feel right at home with folk's familiar layout – much easier to pick up than Close's traditional CRM design that can take weeks to master.
Lightweight for individual users: When you're working solo, folk gives you exactly what you need for managing contacts without all the extra bells and whistles that make Close feel overwhelming for one-person operations.
AI-powered "Magic Fields": Folk's smart AI fills in contact details automatically - grabbing information from the web so you don't have to type everything by hand.
Limitations
Limited email sending: Restricted to 2,000 emails per month on the Standard plan.
Pricing²⁴
- Standard: $20/member/month (billed annually)
- Premium: $40/member/month (billed annually)
- Custom: from $80/member/month (billed annually)
User reviews
Capterra²⁵: 4,4/5
G2²⁶: 4,5/5
10. Copper as a Close CRM alternative
Last but not least, we have Copper CRM. If your team lives in Gmail, Google Drive, and other Google tools all day, Copper fits right in: it's a CRM that feels like it was built by Google itself, working perfectly with all the Google apps you already use.
Key features
- Task automation
- Email tracking
- Lead and contact management
- Third-party integrations
- Sales analytics
- Customized reporting
- System security features
- Google Workspace integration
Why Copper serves as a Close CRM alternative
Native Google Workspace integration: Copper feels like it's actually part of Google's family of products rather than just connecting to them, giving you a much smoother experience than Close's more basic Google integration.
Gmail sidebar functionality: You can manage your entire sales process right from your inbox with Copper's powerful Gmail sidebar – no need to constantly switch between tabs like you do with Close.
Superior Google Sheets integration: Want to analyze your sales data in Google Sheets? Copper syncs back and forth better than Close does, letting you crunch numbers your way.
Limitations
Contact limits on lower plans: Starter plan limited to 1,000 contacts, which may not be sufficient for growing businesses.
Pricing (article here)²⁷:
- Starter: $9/seat/month (billed annually)
- Basic: $23/seat/month (billed annually)
- Professional: $59/seat/month (billed annually)
- Business: $99/seat/month (billed annually)
User reviews (customer reviews article here)
Capterra²⁸: 4,4/5
OMR²⁹: 4,0/5
Which Close CRM alternative is best for your business?
There are so many options to choose, but which one is the best for your business? Well, to answer that question; you need to consider what matters most for their specific situation. Here's a simple look at which CRM might fit your needs best:
For appointment-heavy businesses - Zeeg: When your business revolves around meetings, consultations, or service appointments, Zeeg transforms scheduling from a separate task into the foundation of your customer relationships. The smart routing makes sure that prospects reach the right team member, while automated workflows handle follow-ups based on meeting outcomes.
For sales-focused teams - Pipedrive: Sales teams love how Pipedrive turns complicated sales processes into visual pipelines you can actually understand at a glance. You can set up your sales stages exactly how your team already works, not how some software thinks you should work.
For multi-channel outreach - Clevenio: If you're reaching out to prospects across email, phone, and other channels, Clevenio helps you organize contacts into meaningful groups for more personal messages. Everything lives in one system, so you're not jumping between different tools all day.
For marketing and sales integration - HubSpot: HubSpot actually connects all the dots in your customer journey – from the first time someone finds you through marketing, to the sales process, and ongoing support.
For enterprise organizations - Salesforce: Large companies with complex needs can mold Salesforce to fit exactly how their business works through endless customization options.
When evaluating Close CRM alternatives, consider these factors:
- Core functionality: Does it cover your essential CRM needs?
- Ease of use: Will your team adopt it readily?
- Scalability: Will it grow with your business?
- Integration capabilities: Does it connect with your existing tools?
- Price point: Does it offer good value for the features?
Take advantage of free trials whenever possible to test drive the platform before committing to a subscription. Most providers offer 14-30 day trial periods that allow you to import your data and experience the platform with your actual business scenarios.
CRM frequently asked questions
Is Close a good CRM?
Close CRM is well-regarded for sales-focused teams that prioritize phone and email outreach. It offers strong communication tools, intuitive pipeline management, and built-in calling features. While excellent for small to mid-sized sales teams, it may not be the best fit for businesses needing extensive marketing automation or complex enterprise features.
How much is Close per month?
Close CRM pricing starts at $35/user/month for the Starter plan, with higher tiers offering more advanced capabilities. All plans are available with monthly or annual billing, with annual discounts available.
What does Close CRM do?
Close CRM specializes in contact and lead management, sales pipeline visualization and tracking, built-in calling and SMS capabilities, activity tracking and reporting, task management and reminders, email sequences and automation, custom fields and reporting, and integration with other business tools.
Can Close integrate with my other business tools?
Close offers direct integrations with popular tools like Zoom and Slack, plus connection to 1,000+ applications through Zapier. For more specialized needs, their API allows for custom integrations, though this may require developer resources.
Source list
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