Start outbound calls from the API on an AI minutes plan

September 9, 2026

You can now create an API token when AI minutes are the only thing you pay for.

What's new:

Token without a standard plan – An active AI minutes subscription is now enough to create a token, where a standard plan or trial used to be required.

Scoped to outbound calls – The token carries the outbound calls permission only, so it cannot reach features you have not paid for.

Works for organisation members – A member of an organisation whose owner holds the AI minutes subscription gets the same access as the owner.

Why this matters: Paying for outbound calls and then being told you cannot start one programmatically was an accident of how access was checked, not a deliberate limit. If AI minutes are what you bought, you can now build on them.

Find it under Settings → API access.

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