From now on, it's possible to connect your ZeegAI Phone Bot calls directly to your own systems. When a call finishes, Zeeg automatically sends the full call record to a webhook URL you register — no more manually exporting data or relying solely on summary emails.
What's new:
• Webhook for call completion – register a URL under Settings → Integrations → Webhooks, subscribe it to the "AI agent call completed" event, and Zeeg will POST call data there every time a call ends.
• Rich payload – each delivery includes outcome (answered, voicemail, busy, not answered), duration, caller details, transcript, summary, and any fields the agent collected during the conversation.
• Reliable delivery – built on Zeeg's existing webhook infrastructure: queued delivery with retries, dead-endpoint cleanup, and a test-delivery check before you save the webhook.
• Privacy-safe – if your agent is configured not to save transcripts, transcript-derived content is automatically excluded from the payload.
• Deduplication support – every payload includes a stable call ID so your system can safely handle any duplicate deliveries.
• Outbound call logic – for calls with automatic retries, the webhook fires only on the final attempt, not on each retry.
Why this matters: Until now, call data only reached you via a summary email — useful to read, but hard to act on programmatically. With this webhook, your CRM, helpdesk, or data warehouse gets updated automatically the moment a call ends, without any manual exports or copy-pasting.
Webhooks for AI Phone Bot calls are available on plans that include the webhook entitlement.