Email Verification for Appointment Bookings

March 7, 2025

We're excited to introduce a new security feature that gives you more control over your appointment bookings while also meeting legal requirements: email verification for appointment bookings.

Features

Our new double opt-in function provides an additional layer of security for your appointment bookings:

  • Verification process: Participants receive a confirmation code via email after requesting an appointment
  • Simple handling: The code must be entered to complete the booking
  • Individual settings: Can be activated for each booking page in the advanced settings

Benefits

With email verification, you not only reduce your no-show rate, as only people with verified email addresses can book appointments. You also enjoy greater legal certainty when communicating with your participants, as the function meets the current legal requirements for appointment confirmations and reminders.

Additional benefits:

  • Protection against spam bookings: Prevents unwanted or erroneous bookings
  • Improved GDPR compliance: Through verification of actual contact data
  • Reliable communication: Ensuring participants are reachable at the provided email address

How it works

Setup is simple and straightforward:

  1. In the advanced settings of each booking page, you'll find the new option "Enable email verification."
  1. Once activated, your participants will automatically receive a confirmation code via email.
  2. The booking process is only completed when the code is correctly entered. After successful verification, appointment confirmations and reminders are sent as usual.

Availability

This feature is now available to all users, regardless of plan.

We value your feedback!

Do you have ideas for additional features or improvements? Let us know! We've set up a feedback form where you can share your wishes and suggestions. Your input is valuable to us and helps us make Zeeg even better.

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