You can now hand your AI agent a document directly, instead of copying its contents into a text box.
What's new:
• Upload a file – PDF, Word, EPUB, HTML, Markdown, and plain text files can be added to any agent's knowledge base.
• Named from the file – The file name becomes the knowledge base entry name, and you can rename it at any time.
• Unsupported formats caught early – A file the voice provider cannot read is refused with a message naming the accepted formats, before it leaves Zeeg.
• Clearer overview – Opening a knowledge base shows its name, type, creation date, and how many agents use it, whatever the source.
Why this matters: Your price list or policy document already exists. Retyping it into a text box to teach your agent was the kind of chore people put off, and then the agent answers from something out of date. Now the document you already maintain is the one your agent answers from.
Find it under AI agents → open an agent → Knowledge base.
AI Phone Bot is available from the Professional plan onwards.