Keeping your AI phone agent up to date no longer means deleting what it knows and starting over.
What's new:
• Edit text documents – Change a text document's content directly in the knowledge base.
• Refresh web pages – Pull the latest version of a web address document from its source page.
• Replace files – Swap the file behind a file document for a new one.
• Same name, new content – The document keeps its name, and your agent uses the new content from its next call.
Why this matters: A practice changes its opening hours, a price list gets updated — and the agent keeps quoting the old ones until someone deletes the document and builds it again. Now the fix takes seconds, and your callers hear the right answer on the very next call.
Find it under AI agent → Knowledge base tab.
AI Phone Bot is available from the Professional plan onwards.