Let your AI agent book without the read-back

Before booking, your AI agent reads the details back to the caller and waits for a yes. That's still how it works by default, but you can now skip it for shorter calls.

What's new:

• Confirm details before booking – A new switch on each booking route decides whether the agent reads the details back before it books.

• Book straight away – With the switch off, the agent books the slot and contact details as it heard them, right after collecting them.

• On by default – Existing and new booking routes keep the read-back until you turn it off.

• Also in the API and MCP – Set the switch in the dashboard, through the API, or with the Zeeg MCP route tools.

Why this matters: Picture a busy hair salon or dental practice. Regulars call, give their name and a time, and just want to hang up. Hearing everything repeated adds time to every call, and telling the agent not to read back in its instructions used to stop it from booking at all. Now shorter calls are one switch away.

Find it under AI agents → agent → Routing → booking route.