You can now set up a conversational AI agent that handles your inbound and outbound calls — qualifying callers and booking meetings directly into your calendar, all automatically.
What's new:
- Inbound calling — your AI agent answers every call with a real back-and-forth conversation, captures the caller's details, and books the right meeting on the spot
- Outbound calling — proactively call leads to qualify them and schedule meetings before they go cold
- Smart routing — define routing rules (e.g. "If the caller mentions being a new client, book an Onboarding call") and route to the right meeting type or team member based on what the caller says
- Prompt builder — write your agent's behavior in plain text, no coding required. Choose from pre-built templates: Appointment Booker, Sales Qualifier, or Support Callback
- Phone number options — buy a new local number directly in Zeeg or import your existing business number via SIP trunk
- Complex team scheduling — supports round-robin distribution, collective meetings with multiple hosts, and group sessions, all booked automatically during the call
- Built-in call records — every call is logged with a full transcript and timestamps. Contact profiles are automatically created or updated in your Zeeg CRM after each call
- Test before you go live — use the built-in Test Agent panel to call your agent directly from the browser before publishing
Why this matters:
Missed calls mean missed bookings. Your AI agent is available 24/7, holds real conversations instead of running phone trees, and hands every qualified caller straight to your calendar. It works natively with your existing Zeeg CRM, calendar integrations, and team routing — no third-party tools or extra integrations needed.
The AI agent is available from the Professional plan onwards.
