Finding the right CRM can transform how your business handles customer relationships and sales processes. While Pipedrive is a solid choice for many companies, you might be looking for a Pipedrive alternative that better suits your needs. Whether you're seeking more advanced features, better pricing, or specific functionalities, this guide will help you explore the top alternatives to Pipedrive available in 2025.
What makes businesses look for Pipedrive alternatives?
While Pipedrive is known for its simple interface and quick setup, many businesses find themselves searching for alternatives due to specific limitations. Here are the main reasons companies explore other options:
- Customization is limited: Pipedrive comes with a standard, relatively rigid sales pipeline structure. While you can make basic adjustments, more extensive customizations are only available in higher-priced plans.
- Automation features can be basic in some cases: The platform struggles with complex workflows, offering only basic automation rules and limited triggers. Companies needing sophisticated automation often find these constraints restrictive.
- Email sequencing might feel limited: Pipedrive lacks dedicated features for multi-step sequences with personalized content and dynamic delays, making lead nurturing less effective.
- Social media integration has a few gaps: While the platform supports Facebook integration, it falls short with other important platforms like Instagram and LinkedIn. That can affect can affect businesses heavily reliant on social media for lead generation.
- Costs can ramp up with add-ons: Though Pipedrive's base pricing seems straightforward, essential features are often locked behind additional purchases. The LeadBooster and Campaigns add-ons, which many businesses eventually need, can significantly increase the total cost.
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Best Pipedrive alternatives: Overview
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The 15 Best Pipedrive alternatives
1. Zeeg: Best for integrated scheduling CRM
When converting leads through efficient appointment scheduling, Zeeg offers a powerful solution that unites booking and customer relationship management. This German-developed platform brings together what naturally belongs: your appointment scheduling and CRM processes. Basically, Zeeg removes the gap between booking systems and customer databases. Your scheduling and your team's get fully automated, and your prospects enter the CRM once they're booked in.
Every appointment booked is automatically captured in your CRM, ensuring no lead gets lost between scheduling and follow-up. This integrated approach keeps conversation notes permanently linked to customer profiles, while automated follow-up sequences maintain engagement throughout the sales process.
Pros and cons
✓ Unified booking and CRM system eliminates data silos
✓ Automatic conversion of appointments into CRM entries
✓ Professional and customizable booking pages
✓ Strong integration options (Google Calendar, Outlook, Teams, PayPal)
✓ Lead routing that connects customers with the right team members
✓ Automated follow-up sequences tied to appointment status
✓ Complete conversion tracking from booking to closed deal
✓ Full GDPR compliance with servers exclusively in Germany
✓ Transparent pricing without hidden costs
✓ Custom objects without enterprise pricing barriers
✓ Native Exchange/Apple Calendar support
✗ Still a relatively new tool
✗ No app available yet
Zeeg goes well beyond typical scheduling tools by focusing on the entire lead conversion process. The platform's intelligent routing ensures leads are directed to the right team member based on factors like expertise, availability, and lead characteristics. This systematic approach maintains quick response times while matching prospects with qualified representatives.
The workflow capabilities allow teams to set up automated sequences that handle everything from initial lead capture to follow-up communications. This reduces manual work while keeping customer interactions personal and relevant. With every appointment automatically captured in the CRM, teams gain complete visibility into the customer journey from first contact to closed deal.
Why Zeeg is an alternative to Pipedrive
While Pipedrive focuses primarily on pipeline visualization, Zeeg addresses several critical limitations by integrating scheduling directly into the CRM experience:
- Native scheduling: Pipedrive offers limited scheduling functionality only on Growth+ plans (from €39/user/month), whereas Zeeg provides advanced native scheduling on all pricing tiers, including its Scale plan (CRM), which costs €30/user/month. This core difference makes appointment-based lead generation accessible without premium pricing.
- Team coordination: Where Pipedrive relies mostly on manual coordination for team meetings, Zeeg delivers intelligent multi-person booking with automated conflict resolution. This eliminates double-bookings and scheduling conflicts that waste time and create poor customer experiences.
- Custom booking pages: Pipedrive's scheduling pages offer limited customization options. In contrast, Zeeg provides white-label booking pages with full brand control and no Zeeg branding, creating a seamless experience for your customers.
- Form-based routing: Unlike Pipedrive, Zeeg includes smart pre-qualification forms that you can customize - and based on responses, they will automatically route prospects to the right team member. No manual assignment is needed to connect leads with the most appropriate sales reps.
Pricing
Zeeg offers a clear, transparent pricing structure that starts with a free plan that's yours forever. For users who need more capabilities, paid plans begin at just $10 per user/month. All paid plans include a 14-day trial period, giving you time to test features before committing.
Here's what each plan provides:
- Free: No cost, free forever
- Professional: $10 per user/month billed annually or $12 billed monthly
- Business: $16 per user/month billed annually or $20 billed monthly
- Scale: $30 per user/month billed annually or $40 billed monthly
- Enterprise: custom pricing
The free plan includes basic scheduling with unlimited meetings and a custom booking page that works like a digital business card. For access to the CRM, you should the Scale plan. You can also try all features for free during 14 days - no credit card detaiuls required.
2. NetHunt CRM: Best for Gmail integration and customization
Unlike most CRMs, NetHunt doesn't need you to learn a new interface per se. Its CRM integrates with Gmail, transforming everyday inboxes into sales hubs. Additionally, since teams already manage most relationships through email, the transition feels natural and immediate.
Key features
- Gmail and Google Workspace integration + Gmail Chrome extension
- Customizable folders and records with flexible fields and pipelines
- Complex automation sequences with multiple triggers and rules
- Lead capture from multiple sources including website forms, messengers, and social media
- Native integrations with data enrichment tools like Apollo and Hunter
- Contact and deal management with opportunity tracking
- Customizable folders and records with flexible fields and pipelines
- Advanced email tracking capabilities (opens, links, and follow-ups)
- Email campaigns with personalization and analytics
- Permission controls with custom user roles
In terms of communication, NetHunt provides a unified social media dashboard that streamlines customer interactions. Subsequently, sales teams can respond to messages across various platforms while maintaining full conversation history and context. Additionally, the LinkedIn integration enhances B2B relationships by simplifying professional networking and lead nurturing.
As for automation capabilities, NetHunt transforms routine tasks into strategic operations. By combining email and LinkedIn outreach in customized sequences, teams can maintain personal connections while eliminating repetitive work. Consequently, intelligent triggers efficiently manage everything from initial contact to follow-up scheduling.
Pros and cons
✓ Native mobile apps and Gmail Chrome extension
✓ Customizable elements for perfect workflow matching
✓ Lives inside Gmail for seamless email management
✓ Great automation with multiple triggers
✓ Built-in email marketing capabilities
✓ Strong multi-channel communication tools
✓ LinkedIn automation features
✓ Effective lead capture and distribution
✓ Social media integration
✗ Learning curve for advanced features
✗ Limited third-party integrations compared to some competitors
Pricing
NetHunt structures its pricing around five options to match different business needs, with yearly billing offering the best value for teams. The platform starts at $30 per user/month for basic functionality and scales up based on feature requirements.
Their pricing tiers include:
- Basic: $30 per user/month - ideal for small teams requiring essential CRM features
- Basic Plus: $42 per user/month - adds advanced tools like mass email campaigns and WhatsApp integration
- Business: $60 per user/month - unlocks sales automation and multi-channel capabilities
- Business Plus: $84 per user/month - introduces deeper automation and custom roles Custom: Tailored pricing for teams of 10+ users
Small teams can get started with the Basic plan, which includes fundamental tools like lead management, multiple pipelines, and Google Workspace integration. Moving up to Basic Plus brings valuable additions such as mass email campaigns, personalized messaging, and expanded custom roles. For growing organizations, the Business tier introduces powerful features including sales automation, LinkedIn integration, and API access. And teams needing maximum flexibility can opt for Business Plus, which adds advanced workflow automation, dedicated account management, and business consulting services.
3. Freshsales: Best for AI-powered sales engagement
Traditional CRM tools often overwhelm users with manual tasks, yet Freshsales' take is to avoid that. Through its AI assistant Freddy, this platform brings intelligence to daily sales operations. As a result, teams can focus on building relationships while automation handles routine activities.
Freshsales prioritizes practical functionality over complexity. Employyes oftenfind themselves spending less time managing their CRM and more time engaging with prospects. Additionally, the platform's AI capabilities continuously analyze customer interactions, providing actionable insights that help representatives make informed decisions.
Key features
- AI-powered contact scoring and lead ranking
- Built-in phone, email, and chat capabilities
- Advanced workflow automation with custom triggers
- Multiple sales pipeline management
- Custom sales activities tracking
- Territory management tools
- Deal insights powered by artificial intelligence
- Native mobile application for on-the-go access
The AI assistant, Freddy, sets this platform apart by functioning as a digital sales coach. Furthermore, it scans data patterns to identify promising leads, keeps the customer database organized by merging duplicates, and assists in crafting personalized emails. Subsequently, sales teams can maintain high-quality interactions without getting caught up in administrative tasks.
In addition to its AI capabilities, Freshsales excels at combining traditional CRM functionality with modern communication tools. Therefore, teams can handle calls, emails, and chat conversations from a single interface while maintaining detailed records of every interaction. Moreover, the workflow automation extends from basic task assignment to sophisticated lead routing and follow-up sequences.
Pros and cons
✓ Affordable base plan with essential features
✓ Intuitive and user-friendly interface
✓ Excellent onboarding and support
✓ Strong AI-powered insights
✓ Built-in communication tools
✓ Effective automation features
✓ Email tracking and analytics
✓ Mobile app availability
✗ Base plan limited to one sales pipeline
✗ Some features require higher tiers
✗ Limited reporting options in basic plans
Pricing
Looking at price points, Freshsales keeps things straightforward with three main tiers alongside a handful of optional add-ons. Teams can jump in at $9 per user monthly with annual billing, making it accessible for startups and growing businesses.
Here's a breakdown of their plans:
- Growth: $9 per user/month - delivers essential sales tools including contact management, built-in chat, and basic workflows
- Pro: $39 per user/month - enhances capabilities with AI features and territory management
- Enterprise: $59 per user/month - designed for larger teams needing advanced customization
The Growth package equips teams with fundamental tools - from contact lifecycle tracking to custom fields and product catalogs. Stepping up to Pro opens doors to AI-powered features like contact scoring and sales activity optimization. At the Enterprise level, users gain access to sophisticated tools such as custom modules and advanced forecasting insights.
Freshsales also offers additional power-ups through add-ons, though that means a price increase:
- Configure, Price, Quote: For €19 more, you can generate branded documents and contracts
- AI Agent: Enhance customer engagement with AI-powered interactions
4. Salesforce: Best for enterprise-level customization
Established in 1999, Salesforce has evolved into an industry titan among CRM solutions. As a result of its extensive development, this cloud-based platform offers comprehensive customization possibilities while maintaining enterprise-grade reliability. Furthermore, its robust ecosystem has become a standard against which other CRM tools are measured.
In terms of implementation, Salesforce excels mainly at handling complex business processes. But also,the platform allows specific team members to be assigned to each deal, thus creating clear accountability and smoother collaboration. And its advanced forecasting capabilities help sales teams increase prediction accuracy, making it an essential tool for data-driven organizations.
Key features
- Advanced pipeline and deal tracking
- AI-powered lead scoring and analytics
- Highly customizable workflows
- Territory management tools
- Multi-channel lead tracking
- Visual process builder
- AppExchange marketplace access
- Enterprise-grade security controls
One of Salesforce's core strengths is to be one the best lead management software out there. Subsequently, the platform offers sophisticated web-to-lead capture functionality, enabling automatic conversion of website visitors into sales opportunities. Furthermore, its detailed tracking of interactions across different channels ensures comprehensive visibility of the customer journey.
When it comes to customization, Salesforce provides unmatched flexibility. Through its AppExchange marketplace, teams can access thousands of pre-built integrations and extensions. Consequently, organizations can tailor the platform precisely to their industry requirements while maintaining seamless data flow between systems.
Pros and cons
✓ Highly reliable cloud solution with decades of market presence
✓ Extensive customization options
✓ Rich ecosystem of integrations
✓ Strong analytics capabilities
✓ Complete API access
✓ Regular feature updates
✓ Enterprise-grade security
✓ Comprehensive support options
✗ Complex implementation requiring expert assistance
✗ Steep learning curve
✗ Limited storage (10GB per organization)
✗ Premium support costs extra
Pricing
For teams considering Salesforce, their pricing reflects their enterprise focus, with plans starting from the $25 entry point and scaling up to their premium AI-enhanced tier. All prices are billed annually per user.
Their pricing packages include:
- Starter Suite: $25 per user/month - basic CRM features
- Pro Suite: $100 per user/month - adds sales forecasting and team features
- Enterprise: $165 per user/month - includes advanced pipeline management and conversation intelligence
- Unlimited: $330 per user/month - unlocks predictive AI and full developer support
- Einstein 1 Sales: $500 per user/month - delivers generative AI and comprehensive analytics
The Starter Suite covers fundamental needs, but most growing businesses find themselves gravitating toward the Enterprise tier. At $165 per user monthly, it opens up essential tools like AgentForce and advanced pipeline management. Teams requiring full platform access typically opt for the Unlimited package, while organizations seeking AI-powered insights can leverage the complete suite of tools in Einstein 1 Sales.
Beyond the base subscription, companies should factor in potential add-on costs for implementation services, premium support, and extra storage capacity. These additional expenses often play a significant role in the total investment required.
5. Monday: Best for visual workflow management
Contrary to widespread perception of Monday as just a project management tool, this platform has too transformed into a CRM suite. Through recent developments, the system now combines intuitive project tracking with customer relationship features, making it an interesting option for teams seeking visual clarity in their sales processes.
In terms of user experience, Monday tries to be different through its visual approach to data organization. So, nowadays sales teams can track leads, monitor customer interactions, and manage team activities through an interface that prioritizes clarity and accessibility. We should also add that the platform's analytics tools provide actionable insights while maintaining simplicity.
Pros and cons
✓ User-friendly visual interface with intuitive dashboards
✓ Strong workflow automation for routine task management
✓ Performance tracking capabilities with clear metrics
✓ Excellent customization options for fields and layouts
✓ Comprehensive CRM with advanced contact management
✓ Mobile accessibility for on-the-go team collaboration
✓ Regular feature updates and responsive support
✗ File management limitations for complex document storage
✗ Dashboard customization might not suit all business needs
✗ Basic contact management compared to dedicated CRMs
✗ Some users report occasional performance issues with large data sets
✗ Learning curve for creating advanced automations
Why Monday is an alternative to Pipedrive
- Visual flexibility: While Pipedrive offers a standard pipeline view, Monday provides multiple visualization options (kanban, timeline, calendar, chart) that give teams different perspectives on their sales data.
- Cross-functional workflows: Pipedrive separates sales activities from other business functions, but Monday connects sales, marketing, operations, and other departments in a single platform, creating seamless workflows across teams.
- Customization without limits: Pipedrive restricts many customization options to premium tiers, while Monday allows teams to create custom fields, statuses, and automations at all levels without technical expertise.
- Team collaboration: Unlike Pipedrive's focus on individual sales activities, Monday emphasizes collaborative work with features like shared boards, team comments, and integrated file sharing that improve cross-functional communication.
Pricing
Pricing scales based on default team sizes, so we'll break down costs for a 15-seat example.
- Basic: €12 per user/month - totals €135 monthly for 15 seats
- Standard: €17 per user/month - comes to €180 monthly for the team
- Pro: €28 per user/month - reaches €285 monthly for full team access
- Enterprise: Custom pricing for large organizations
Worth noting: all paid plans come with priority customer support, and users can try any tier risk-free before committing.
👉 Read more: Pipedrive or Monday?
6. HubSpot: Best for unified sales and marketing
Industry veterans recognize HubSpot as one of the best CRMs the market. Through its evolution, this platform has grown beyond basic contact management to offer a complete ecosystem for sales, marketing, and customer service operations.
In terms of scalability, HubSpot proves to be quite relevant for businesses that have outgrown simpler tools. Therefore, the platform can support hundreds of users in the same workspace while maintaining smooth performance. Moreover, its email marketing functionality include essential features such as email tracking, templates, and bulk messaging capabilities.
Pros and cons
✓ Comprehensive marketing toolkit with automation, email, and content tools
✓ Unified platform connecting sales, marketing, and service data
✓ Strong analytics and reporting across the entire customer journey
✓ Regular platform updates with cutting-edge features
✓ Excellent educational resources and certification programs
✓ Robust automation capabilities for complex workflows
✓ Built-in SEO and content management tools
✓ Active user community and reliable customer support
✗ Free version has limited functionality
✗ Significant learning curve for full platform utilization
✗ Higher tiers can be expensive for growing teams
✗ Complex setup process for advanced marketing features
✗ Requires committed implementation to realize full value
Why HubSpot is an alternative to Pipedrive
- Marketing integration: While Pipedrive offers limited marketing tools through add-ons, HubSpot provides native marketing automation, content management, and lead generation in a unified platform.
- Content creation: Pipedrive lacks content tools, but HubSpot includes a complete CMS with blogging, landing pages, and SEO tools that help teams attract leads before they enter the sales pipeline.
- Customer journey mapping: Unlike Pipedrive's focus on sales stages, HubSpot tracks the complete customer journey from first website visit through post-sale service, creating continuity across all customer touchpoints.
- Educational resources: Pipedrive offers basic support materials, while HubSpot provides comprehensive training through HubSpot Academy, certification programs, and an extensive knowledge base that helps teams maximize platform value.
Pricing
HubSpot takes a focused approach to sales software pricing with two comprehensive packages designed for different business scales. Unlike tiered systems with multiple steps, they've streamlined their offerings to match specific business needs.
Their Sales Hub options include:
- Professional: €90 per seat/month - comprehensive sales software for process optimization. Includes things like call transcription and coaching capabilities, ABM tools and automation features, customizable sequences, sales forecasting tools, etc.
- Enterprise: €150 per seat/month - more advanced, includes custom objects, lead form routing, recurring revenue tracking, etc.
*Something to keep in mind is that in both plans there's an onboarding fee, which can be heavy especially for smaller companies.
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7. Zoho CRM: Best for small businesses needing enterprise features
Since launching in 1996, Zoho has built its name within the CRM industry. The tool is especially appealing to small and midsize businesses seeking enterprise-level capabilities without the typical complexity. Its complete ecosystem has great customization possibilities, AI integration to help optimize buyer journeys, follow-up automation strategies, and many others. A truly complete tool.
Pros and cons
✓ Deep feature set with extensive customization through Canvas Builder
✓ AI-powered Zia assistant for intelligent suggestions and insights
✓ Built-in gamification features to drive team engagement
✓ Strong integration capabilities with the broader Zoho ecosystem
✓ Cost-effective solution compared to enterprise alternatives
✓ Advanced workflow automation with Blueprint process management
✓ Multiple deployment options including on-premise installation
✓ Mobile accessibility with offline functionality
✗ Steep learning curve for utilizing advanced features
✗ Complex setup process for custom workflows
✗ Interface can overwhelm new users with numerous options
✗ Most advanced features locked behind higher-tier plans
✗ Can require significant configuration to match specific workflows
Why Zoho CRM is an alternative to Pipedrive
- Great customization: Zoho's Canvas Builder allows complete visual redesign of the CRM interface without technical skills, creating better personalized experiences.
- AI capabilities: Pipedrive's AI features are limited, whereas Zoho's Zia assistant provides intelligent lead scoring, anomaly detection, and predictive insights across all aspects of customer relationships.
- Multi-channel engagement: Zoho CRM integrates seamlessly with social media, telephony, live chat, and other channels, creating a unified communication hub.
- Process standardization: Zoho's Blueprint feature allows teams to create standardized processes with mandatory fields, approval workflows, and compliance checks, things on which Pipedrive might feel somewhat short.
Pricing
Zoho CRM offers a range of pricing options that build up from a free tier for small businesses. Annual billing provides up to 34% savings compared to monthly payments, with all prices quoted in euros.
- Free Edition: €0 for up to 3 users - perfect for home businesses
- Standard: €14 per user/month - includes essential CRM features
- Professional: €23 per user/month - adds advanced sales tools
- Enterprise: €40 per user/month - introduces AI capabilities
- Ultimate: €52 per user/month - unlocks maximum customization
The Standard plan sets a solid foundation with mass email features, custom modules, and Office 365 integration. Professional users gain access to inventory management tools and Google Ads integration. The Enterprise tier brings in Zia, Zoho's AI assistant, along with territory management and multi-user portals. For organizations needing the most robust features, Ultimate provides enhanced analytics and advanced administration tools.
A key detail: local taxes like VAT will be added to the listed prices. Each tier comes with a free trial period, letting teams test the features before making a commitment.
8. Insightly: Best for combining project and lead management
Small and medium businesses searching for project delivery focus might find value in Insightly. The platform tries to address the challenging gap between sales and project teams. That's the main thing.
In terms of project integration, Insightly allows teams to convert won opportunities directly into actionable projects. Such integration maintains consistency throughout the entire customer journey, from initial contact to final deliverable.
So, rather than treating projects as separate entities, Insightly weaves them into the fabric of customer relationships. This also helps teams maintain context and history across all customer interactions..
Pros and cons
✓ Seamless project delivery tools that connect sales to implementation
✓ Smooth data sharing between sales and project teams
✓ User-friendly interface with minimal training requirements
✓ Extensive customization options for fields and processes
✓ Strong integration with help desk and support applications
✓ Mobile accessibility with business card scanning capability
✓ Clear permission controls for team management
✓ Regular feature updates and responsive support
✗ Expensive higher-tier plans compared to competitors
✗ Limited advanced workflow customization options
✗ No native social media integration tools
✗ Basic reporting features require custom development
✗ Email marketing capabilities need third-party tools
Why Insightly is an alternative to Pipedrive
- Project integration: While Pipedrive focuses solely on closing deals, Insightly allows teams to convert won opportunities directly into projects, maintaining continuity from sale through delivery.
- Relationship linking: Pipedrive offers basic contact management, but Insightly provides sophisticated relationship mapping that connects people, organizations, opportunities, and projects in a visual network.
- Post-sale visibility: Unlike Pipedrive's approach that essentially ends when a deal closes, Insightly maintains visibility throughout project implementation, helping sales teams understand delivery challenges and successes.
- Business intelligence: Pipedrive offers standard reporting, whereas Insightly's business intelligence features provide deeper insights into both sales performance and project execution, creating more comprehensive analytics.
Pricing
- Standard tier: $29 per user monthly with annual billing (100,000 records and 10GB of storage space)
- Professional tier: $49 per user monthly with annual billing (250,000 records with 100GB of storage)
- Enterprise tier: $99 per user monthly with annual billing (500,000 records and a generous 250GB of storage)
All plans include essential capabilities like contact and lead management, along with fundamental workflow tools. As you move up the tiers, you'll gain access to more sophisticated features. Professional adds lead routing and custom validation options, while Enterprise unlocks advanced integrations such as AWS Lambda, along with enhanced security through SAML/SCIM single sign-on and detailed audit trails.
9. Nutshell: Best for straightforward sales processes
Small businesses wanting simplicity might see Nutshell as their favorite CRM solution. Through thoughtful design choices, this platform bridges sales and marketing needs without overwhelming users with complex features.
In terms of user experience, Nutshell prioritizes accessibility above intricate features. Also, rather than requiring third-party solutions, Nutshell provides fairly goodemail capabilities, including sequences, segmentation, or detailed performance metrics. As a result, teams can execute great marketing campaigns without leaving their CRM environment.
Pros and cons
✓ Quick implementation process requiring minimal learning/setup time
✓ Strong email marketing tools including sequences and templates
✓ Built-in pipeline management with visual sales process
✓ Customer interaction tracking across multiple channels
✓ Advanced segmentation capabilities for targeted outreach
✓ Performance analytics for team and individual metrics
✓ Reliable customer support with quick response times
✗ Limited native integrations compared to larger platforms
✗ Basic customization options for complex business processes
✗ Restricted advanced features in lower-tier plans
✗ Simple reporting tools that lack advanced analytics
✗ Mobile app has fewer features than desktop version
Why Nutshell is an alternative to Pipedrive
- Email marketing integration: While Pipedrive requires separate tools or add-ons for email marketing, Nutshell includes built-in email campaigns, sequences, and analytics without additional costs.
- Simplicity: The tool feels rather simple to use, which makes it simpler to learn and onboard teams
- Affordability: Pipedrive's pricing increases substantially as teams add necessary features, whereas Nutshell delivers a more complete solution at lower price points, particularly for small businesses.
- Personal support: Unlike Pipedrive's tiered support model that restricts access at lower levels, Nutshell provides responsive human support for all customers regardless of plan.
Pricing
Nutshell structures its Sales Suite around distinct tiers designed to match different business needs and team sizes. Each tier builds upon the previous one, adding more sophisticated features and capabilities:
- Foundation: $13 per user monthly (billed annually) - essential contact management
- Growth: $25 per user monthly (billed annually) - reporting tools
- Pro: $42 per user monthly (billed annually) - focused on automation
- Business: $59 per user monthly (billed annually) - AI capabilities
- Enterprise: $79 per user monthly (billed annually) - unlimited customization options
Beyond the Sales Suite, Nutshell offers supplementary services through their Marketing and Engagement Suites:
- Marketing Foundation: Included with Sales Suite
- Marketing Pro: $49 per company monthly
- Engagement Foundation: Included with Sales Suite
- Engagement Pro: $16 per user monthly
For businesses needing additional capabilities, Nutshell provides two add-on services that work across all plan levels - Nutshell IO for enhanced prospecting at $37 monthly and an SMS package priced at $15 monthly for increased messaging capacity. All plans include access to customer support, though Enterprise users receive priority assistance and direct phone support.
10. Salesmate: Best for optimizing sales processes
By focusing on what sales professionals actually need—efficient communication, streamlined workflows, and actionable insights—Salesmate is one more tool that tries to get rid of complications that often plague CRMs.
The platform integrates email, calling, texting, and meeting management into a cohesive system that keeps customer conversations flowing naturally across channels. This communication-first approach ensures that sales representatives spend more time engaging with prospects and less time jumping between disconnected tools or manually logging activities.
Pros and cons
✓ Affordable entry point with comprehensive base features
✓ Intuitive user interface requiring minimal training
✓ Strong automation tools for routine task management
✓ Multi-channel communication hub for unified conversations
✓ Native QuickBooks integration for financial tracking
✓ Smart contact management with automated data capture
✓ Mobile app with offline functionality
✓ Responsive support team with quick issue resolution
✗ Limited native integrations requiring Zapier for many connections
✗ Basic reporting options compared to enterprise platforms
✗ Some features need third-party tools to fully implement
✗ Documentation could be more comprehensive
✗ Dashboard customization options are somewhat limited
Why Salesmate is an alternative to Pipedrive
- Communication hub: While Pipedrive handles basic email, Salesmate creates a unified communication center for email, SMS, calls, and chat.
- Sequence sophistication: Pipedrive's email sequences are relatively basic, but Salesmate offers more advanced sequencing with multiple channels, custom triggers, and better customization.
- Call management: Unlike Pipedrive's limited calling features, Salesmate includes a complete telephony system with recording, voicemail, forwarding, and detailed call analytics built into the platform.
- Automation scope: Pipedrive restricts many automation features to higher tiers, while Salesmate provides comprehensive workflow automation at more accessible price points.
Pricing
Salesmate offers three main subscription tiers, with an additional Enterprise option for larger organizations. Each plan includes core CRM functionality while adding more sophisticated features at higher levels:
- Basic: $23 per user monthly - essential pipeline management tools, 20K automation credits monthly
- Pro: $39 per user monthly - adds things like sequences and product management, along with 30K automation credits
- Business: $63 per user monthly - advanced customization options and increases automation credits to 40K per user monthly
- Enterprise: Custom pricing starting from $1999 - 24/7 dedicated support, custom validation rules, IP restrictions, dedicated account manager, quarterly business reviews, personalized onboarding
11. Streak: Best for Gmail-centric sales teams
Native Gmail integration makes Streak yet another alternative toPipedrive. Through direct embedding within the Gmail interface, the platform transforms standard inboxes into sales management tool. Sales teams track deals, managing pipelines, and monitoring customer interactions without leaving their familiar email environment.
The platform's mail merge functionality deserves special attention. With Streak, users can send personalized bulk emails directly from Gmail. Another interesting thing is their shared inbox, which enables seamless collaboration across team members.
Pros and cons
✓ Native Gmail integration that transforms inboxes into CRM tools
✓ Free email power tools including tracking and scheduling
✓ Simple learning curve with minimal onboarding requirements
✓ Quick implementation directly within existing Gmail accounts
✓ Team sharing options for collaborative pipeline management
✓ Built-in email templates with personalization fields
✓ Mobile accessibility for on-the-go relationship management
✓ Regular updates with new features and improvements
✗ Limited to 400 emails per day for bulk sending
✗ Basic pipeline features compared to dedicated CRM platforms
✗ Restricted social media and multi-channel tools
✗ No comprehensive lead nurturing system
✗ Reporting capabilities are somewhat limited
✗ Storage limitations on lower-tier plans
Why Streak is an alternative to Pipedrive
- Together with Gmail: While Pipedrive does things a bit differently, Streak brings CRM functionality directly into Gmail, eliminating context switching.
- Minimal training: Pipedrive's interface requires dedicated learning time, but Streak leverages users' existing Gmail knowledge, enabling teams to implement CRM with almost no training requirements.
- Email focus: Unlike Pipedrive's broader sales approach, Streak optimizes specifically for email-driven sales processes with specialized tools for tracking, templates, and mail merge capabilities.
- Lightweight implementation: Pipedrive requires significant setup time, whereas Streak can be implemented in minutes through a simple Chrome extension, providing immediate value without disrupting existing workflows.
Pricing
- Pro: $49 per user monthly - essential tools like mail merge capabilities (1500 per day) and shared pipelines
- Pro+: $69 per user monthly (most popular) - AI Co-Pilot, advanced reporting, and archived user management
- Enterprise: $129 per user monthly - custom rules, data validation, and dedicated support
All plans include fundamental features such as:
- Private and shared pipelines
- Unlimited boxes for data organization
- Email and link tracking
- Shared contacts management
- Google Workspace integration
- Mobile access (iOS & Android)
12. Agile CRM: Best for integrated marketing automation
Another option for marketing teams needing lead management can the Agile CRM. Their tool has in automation their main selling point, as they streamline complex marketing processes and customer relationship management. Tasks like appointment scheduling and follow-ups happen automatically based on predefined triggers
But there's much more. In terms of contact organization, for example, Agile CRM has a system for categorizing relationships. Teams can label contacts as customers, prospects, or partners to create logical groupings. But the tool also creates detailed timelines showing every interaction, from conversations to social media engagement. As a result, teams maintain comprehensive visibility into relationship histories.
But let's look at their ups and downs:
Pros and cons
✓ Comprehensive free plan supporting up to 10 users
✓ Built-in marketing automation tools with visual campaign builder
✓ 360° contact viewing system with timeline-based tracking
✓ Strong automation options for routine task management
✓ Social media integration for multi-channel engagement
✓ Chrome extension for quick lead prospecting
✓ Built-in appointment scheduling functionality
✓ Mobile accessibility for on-the-go relationship management
✗ Complicated interface with steep learning curve
✗ Limited customization options for complex businesses
✗ Long support response times compared to competitors
✗ Basic landing page tools lacking advanced design features
✗ User interface feels dated compared to modern alternatives
✗ Documentation could be more comprehensive
Why Agile CRM is an alternative to Pipedrive
- Marketing automation: While Pipedrive offers limited marketing tools through add-ons, Agile CRM includes comprehensive campaign management, landing pages, and automation as core features.
- Generous free tier: Unlike Pipedrive's restrictive free plan, Agile CRM offers a genuinely useful free tier supporting up to 10 users with essential CRM and marketing capabilities.
- Contact timeline: Pipedrive provides basic contact management, but Agile CRM creates comprehensive timelines showing every interaction across channels, creating a more complete relationship view.
- Telephony integration: Pipedrive's calling features are limited, whereas Agile CRM includes an auto-dialer, call recording, and voicemail functions at more accessible price points.
Pricing
- Free: Up to 10 users - essential CRM tools
- Starter: $8.99/user/month - marketing automation and helpdesk capabilities
- Regular: $29.99/user/month - custom deal tracks and call center functionality
- Enterprise: $47.99/user/month
13. Bitrix24: Best for comprehensive team collaboration
Through integration of CRM, project handling, and communication features, Bitrix24 tries to create a unified workspace where teams manage various aspects of customer relationships and internal collaboration. You'll get everything normal CRM things like lead management, of course, but also project management capabilities like the Scrum methodology.
The platform's communication ecosystem deserves particular attention. Rather than restricting teams to basic messaging, Bitrix24 gives comprehensive tools including chat, video calls, and shared workspaces. As a result, teams maintain clear communication channels across all business processes.
And that's not all, because for customer engagement and lead generation too, the platform introduces sophisticated methods. For example, web forms automatically populate the CRM with new prospects, while smart automation handles initial responses.
Pros and cons
✓ Extensive feature range covering CRM, project management, and collaboration
✓ Strong team communication tools including chat and video conferencing
✓ Generous free plan with core functionality for small teams
✓ Integrated contact center for multi-channel customer communication
✓ Project management with Kanban, Gantt, and Scrum methodologies
✓ Document sharing and collaborative editing capabilities
✓ Built-in marketing tools including web forms and landing pages
✓ Mobile access across iOS and Android platforms
✗ Complex interface with overwhelming navigation
✗ Steep learning curve for new users
✗ Feature overload can confuse teams seeking simplicity
✗ Some features feel disconnected from core workflows
✗ Performance can slow with heavy usage
✗ Setup requires significant configuration time
Why Bitrix24 is an alternative to Pipedrive
- Complete business toolkit: While Pipedrive focuses narrowly on sales, Bitrix24 combines CRM, project management, communication, and document handling in a single platform, eliminating the need for multiple tools.
- Collaboration focus: Pipedrive offers limited team collaboration features, but Bitrix24 includes comprehensive tools for internal communication, document sharing, and task management that connect sales to other departments.
- User-based pricing: Unlike Pipedrive's per-seat model that becomes expensive for larger teams, Bitrix24 offers plans based on total users, providing significant cost advantages for growing organizations.
- Website integration: Pipedrive lacks native website tools, whereas Bitrix24 includes website building capabilities and online store functionality that connect directly to the CRM, creating seamless lead capture.
Pricing
- Basic: $49 per month (5 users, 24GB storage) - collaboration features, task and project management, basic CRM, contact center, website builder, online store
- Standard: $99 per month (50 users, 100GB storage) - marketing tools, admin control, online document management
- Professional: $199 per month (100 users, 1024GB storage) - e-Signature for HR, automation and sales tools, enhanced CRM capabilities
- Enterprise: $399 per month (250 users, 1TB storage) - multiple branches support, scalability options, etc
A notable aspect of Bitrix24's pricing model is the inclusive nature of user licensing - one price covers all users within the plan's limit, making it particularly cost-effective for growing organizations.
14. Workbooks: Best for financial integration
Workbooks delivers a somewhat specific CRM experience, with a focus on financial operations. While most CRMs stop at opportunity tracking, Workbooks extends through the entire customer financial lifecycle, creating an end-to-end system for businesses where orders, billing, and financial performance are integral to customer relationships.
Orders flow naturally into invoicing and payment tracking without manual re-entry, there's insights into customer profiles and spending patterns, future revenue predictions, and at-risk accounts before they churn. All of them things that benefit especially service-oriented businesses, and organizations with subscription or recurring revenue models.
Pros and cons
✓ Strong financial integration with order management and invoicing
✓ Customer data enrichment tools for deeper relationship insights
✓ Subscription tracking system for recurring revenue management
✓ Multi-currency support for international operations
✓ Contract automation with approval workflows
✓ Advanced reporting and analytics dashboards
✓ Revenue forecasting with predictive modeling
✓ Process automation across customer and financial operations
✗ Scalability challenges for very large enterprises
✗ Complex implementation requiring significant setup time
✗ Limited lead generation tools compared to marketing-focused CRMs
✗ Steeper learning curve than simpler alternatives
✗ Mobile experience less robust than desktop version
✗ Interface feels more traditional than modern competitors
Why Workbooks is an alternative to Pipedrive
- Order processing: While Pipedrive stops at opportunity management, Workbooks extends through order processing, invoicing, and payment tracking, creating a complete quote-to-cash system.
- Subscription management: Pipedrive lacks tools for recurring revenue, but Workbooks includes sophisticated subscription management with renewal tracking, usage billing, and revenue recognition.
- Financial integration: Unlike Pipedrive's limited financial connections, Workbooks creates seamless workflows between sales and accounting, eliminating double data entry and reconciliation challenges.
- B2B complexity: Pipedrive struggles with complex B2B relationships, whereas Workbooks handles sophisticated organizational hierarchies, partner channels, and multi-stakeholder relationships with ease.
Pricing
- CRM Standard: $45 per user monthly - contact management tools and integrates seamlessly with Office365
- CRM Pro: $63 per user monthly (Standard + all extensions)
- Business Standard: $92 per user monthly - adds order management and financial tools
- Business Pro: $110 per user monthly (Standard + all extensions)
Beyond these core packages, Workbooks offers optional enhancements that can be added to any edition:
- Audit Trail: $8.50 per user monthly
- Multi-Currency Documents: $8.50 per user monthly
- Custom Records: $8.50 per user monthly
- Advanced Security: $8.50 per user monthly
- Multi-Company: $8.50 per user monthly
- Mapping Module: $10 per user monthly
- Microsoft Exchange Integration: $10 per user monthly
*This pricing model allows organizations to create a customized solution that matches their exact needs, though that will require thoughtful planning to manage costs For instance, enabling the audit trail feature for a team of 10 would add $85 to your monthly bill. In that sense, mapping and Exchange integration options would offer more flexibility, as they can be assigned to specific users rather than the entire organization.
15. Maximizer: Best for service-oriented businesses
Maximizer offers a mature CRM solution that places service management at the heart of customer relationships. With over three decades of development, this platform has evolved to specifically address the needs of businesses where ongoing service quality defines the customer experience, particularly in industries like financial services and professional consulting.
Instead of its focus on sales like Pipedrive, Maximizer integrates comprehensive service case management directly into its core functionality. The idea is to improve the why how businesses track customer issues, manage resolutions, and maintain complete service histories alongside sales activities.
Another key differentiator for Maximizer is the deployment method. Unlike Pipedrive, the platform offers both cloud-based subscriptions and on-premise installations, allowing organizations with specific security or compliance requirements to choose the implementation method.
Maximizer also stands out for its deep Microsoft Office integration, which enhances productivity for teams already working within this ecosystem.
Pros and cons
✓ Flexible deployment options including cloud and on-premise
✓ Strong service case management tools for customer support
✓ Deep Microsoft Office integration enhancing productivity
✓ Advanced security controls with granular permissions
✓ Custom field creation for industry-specific requirements
✓ Document management with version control
✓ Territory management for complex sales organizations
✓ Reliable support with dedicated account management
✗ Limited mobile functionality compared to modern alternatives
✗ Interface design feels dated and less intuitive
✗ Complex customization requiring technical expertise
✗ Less seamless user experience than newer platforms
✗ Integration capabilities more limited than cloud-native CRMs
✗ Reporting tools less visual than contemporary alternatives
Why Maximizer is an alternative to Pipedrive
- Deployment flexibility: While Pipedrive is exclusively cloud-based, Maximizer offers both cloud and on-premise options, giving organizations with specific security or compliance requirements more flexibility.
- Service integration: Pipedrive focuses almost exclusively on sales, but Maximizer integrates sales and service capabilities, allowing teams to manage the complete customer lifecycle within one system.
- Industry specialization: Unlike Pipedrive's general-purpose approach, Maximizer offers versions specifically optimized for financial advisors and other service professionals, with industry-specific workflows built in.
- Microsoft ecosystem: While Pipedrive is to integrate with different ecosystems, Maximizer provides deeper connections to Office applications, creating a more seamless experience for organizations heavily invested in Microsoft tools.
Pricing
Maximizer offers three main subscription levels, plus an on-premise option for specific deployment needs:
- Base: €58 per user monthly - 100,000 contacts, seamless Outlook integration
- For Sales Leaders: €63 per user monthly - advanced pipeline tools and intelligent reporting
- For Financial Advisors: €63 per user monthly - account management tools and detailed activity tracking
- On-Premise: Custom pricing - more customization and security features
All plans require five users minimum and annual billing, positioning Maximizer as a solution for established teams rather than individual users.
Sources - all prices were last checked on July 16, 2025, on the websites:
- NetHunt CRM pricing
- Freshsales pricing
- Salesforce pricing
- Monday pricing
- Hubspot pricing
- Zoho CRM pricing
- Insightly pricing
- Nutshell pricing
- Salesmate pricing
- Streak pricing
- Agile CRM pricing
- Bitrix24 pricing
- Workbooks pricing
- Maximizer pricing
