Pipedrive works well for plenty of teams, but it's not the right fit for everyone. If you're looking for a Pipedrive alternative (whether for better automation, stronger scheduling, or a more complete feature set), this guide covers the best options available in 2026, starting with Zeeg.
What makes businesses look for Pipedrive alternatives?
Before we get into the business right away, let’s have a look at why many businesses have been searching for alternatives to Pipedrive in the first place. These are the most common reasons why companies start looking for Pipedrive alternatives in 2026:
Customization is quite limited: Pipedrive uses a fairly rigid sales pipeline structure by default. Basic adjustments are possible, but you’ll find more meaningful customizations behind higher-priced plans.
Automation features are a bit basic: The platform struggles with complicated workflows. Automation rules are somewhat limited in scope, and companies that need more detailed, sophisticated multi-step logic tend to find it a bit restrictive.
Email sequencing is limited: Pipedrive doesn’t come with features for multi-step outreach sequences with personalized content and dynamic delays, which may make lead nurturing less effective than on other platforms.
Social media integration has gaps: Facebook is supported, but LinkedIn and Instagram integration is limited, which is something that affects businesses that use social channels for lead generation.
Costs add up with add-ons: Pipedrive's base pricing looks simple at first, but features like LeadBooster and Campaigns are sold separately. These additions, which many teams eventually need, can push the total cost well above the advertised price.
An overview of the top 18 alternatives to Pipedrive in 2026
The 18 Best Pipedrive alternatives
1. Zeeg CRM : Best for integrated scheduling CRM with AI calling
At the top of our list, we have Zeeg. When it comes to converting leads through appointment scheduling, Zeeg takes a different approach than other CRM tools, and for good reason. This German-built platform closes the gap between scheduling and customer relationship management: prospects book a meeting, and they're automatically added to your CRM.
Every appointment is captured and linked to the right contact record, conversation notes stay permanently connected to customer profiles, and automated follow-up sequences keep engagement going without your team even having to think about it.
Key features
Inbound and outbound AI calling: The voice AI agent answers every inbound call with a real back-and-forth conversation, not a press-1 phone tree. On outbound, it proactively calls leads to qualify them and book meetings before they go cold.
Smart qualification and routing: The agent captures name, email, company type, and custom data during the call, then routes to the right meeting type or team member based on what the caller actually says. You define the rules in plain language. No code required.
Handles complex team scenarios: Beyond one-on-one bookings, Zeeg supports round-robin distribution, collective meetings with multiple hosts, and group sessions, all bookable automatically during a call.
Built-in CRM and call records: Every call is logged with a full transcript, and person profiles are automatically created or updated after each interaction.
Full calendar integration: Direct integration with Google Calendar, Apple Calendar, and Microsoft Exchange makes sure appointments sync immediately without conflicts.
Pros and cons
✓ Only platform where voice AI, scheduling, and CRM are fully native, no integrations needed
✓ Setup in minutes, write a prompt or choose a template, pick a number, set your rules
✓ Works both ways, answers incoming calls and proactively calls leads
✓ Callers have a real conversation, not a menu system
✓ Handles complex team routing, round-robin, and multi-host meetings
✓ Transparent flat subscription plus per-call credits with no hidden costs
✓ Phone number stays yours, import via SIP or get a new local number instantly
✓ Full GDPR compliance with servers exclusively in Germany
✗ Newer to voice AI than specialist-only platforms
✗ No mobile app yet
Pricing
Zeeg's pricing starts with a free plan that's yours to keep. Paid plans begin at $10/user/month (billed annually), and all paid plans come with a 14-day trial, no credit card required.
- Free: No cost, free forever
- Professional: $10/user/month (annual) or $12/month
- Business: $16/user/month (annual) or $20/month
- Scale: $30/user/month (annual) or $40/month
- Enterprise: Custom pricing
The free plan covers basic scheduling with unlimited meetings and a custom booking page. CRM access is available from the Scale plan. The AI Agent is available from the Professional plan onwards, from $0.10/min.
All information about pricing was last sourced on 12 March 2026 and are subject to change. For more current information, refer to the software's respective website.
User reviews
Capterra¹: 4,9/5
OMR²: 4,9/5 (Leader and Top Rated Awards in Meeting Management)
2. NetHunt CRM: Best for Gmail integration and customization
Next up, we have NetHunt CRM. NetHunt lives directly inside Gmail to turn your inbox into a full-on sales hub. For teams that manage most of their customer relationships through email, the transition is immediate and the learning curve minimal. Two birds with one stone!
The software merges Gmail and Google Workspace integration with flexible pipeline structures, which makes it a natural fit for teams that want a CRM without constantly having to switch contexts.
Key features
- Gmail and Google Workspace integration with a Chrome extension
- Customizable folders, records, and pipeline stages with flexible fields
- Automation sequences with multiple triggers and conditions
- Lead capture from website forms, messengers, and social media
- Native integrations with data enrichment tools like Apollo and Hunter
- Advanced email tracking (opens, clicks, follow-ups)
- Email campaigns with personalization and analytics
- LinkedIn integration for B2B outreach
- Permission controls with custom user roles
NetHunt's social media dashboard keeps customer conversations organized across channels, and its LinkedIn integration makes B2B prospecting and lead nurturing easier for sales teams. The automation layer handles multi-step sequences combining email and LinkedIn outreach, which lets teams stay personal without doing everything manually.
Pros and cons
✓ Native mobile apps and Gmail Chrome extension
✓ Customizable for different workflow needs
✓ Lives inside Gmail for easy email management
✓ Solid workflow automation with multiple triggers
✓ Built-in email marketing features
✓ Strong multi-channel communication tools
✓ LinkedIn automation features
✓ Effective lead capture and distribution
✗ Learning curve for advanced features
✗ Limited third-party integrations compared to some competitors
Pricing³
- Basic: $30/user/month — essential CRM features
- Basic Plus: $42/user/month — mass email campaigns, WhatsApp integration
- Business: $60/user/month — sales automation, LinkedIn integration, API access
- Business Plus: $84/user/month — deeper automation, custom roles, dedicated account management
- Custom: Tailored pricing for teams of 10+ users
All information about pricing was last sourced on 12 March 2026 and are subject to change. For more current information, refer to the software's respective website.
User reviews
G2⁴: 4,6/5
OMR⁵: 4,4/5
3. Freshsales: Best for AI-powered sales engagement
Moving on, Freshsales centers its approach more around reducing the burden on sales reps. Through its AI assistant Freddy, the platform brings intelligence into daily sales operations: identifying promising leads, merging duplicate contacts, and helping reps craft better outreach.
Teams generally spend less time managing their CRM and more time talking to prospects, which is exactly the point. The built-in communication tools (phone, email, chat) also mean reps can handle everything from a single interface instead of switching tools.
Key features
- AI-powered contact scoring and lead ranking
- Built-in phone, email, and chat capabilities
- Advanced workflow automation with custom triggers
- Multiple sales pipeline management
- Custom sales activity tracking
- Territory management tools
- Deal insights from the Freddy AI assistant
- Native mobile app
Pros and cons
✓ Affordable base plan with all the essential features
✓ Intuitive and user-friendly interface
✓ Excellent onboarding and support
✓ Strong AI-powered insights
✓ Built-in communication tools
✓ Effective automation features
✓ Email tracking and analytics
✓ Mobile app availability
✗ Base plan limited to one sales pipeline
✗ Some features require higher tiers
✗ Limited reporting options on basic plans
Pricing⁶
- Growth: $9/user/month — essential sales tools, contact management, basic workflows
- Pro: $39/user/month — AI features, territory management
- Enterprise: $59/user/month — advanced customization, custom modules
Optional add-ons include Configure Price Quote (€19 extra) and an AI Agent for customer engagement.
All information about pricing was last sourced on 12 March 2026 and are subject to change. For more current information, refer to the software's respective website.
User reviews
Capterra⁷: 4,5/5
OMR⁸: 3,3/5
4. Salesforce: Best for enterprise-level customization
Established in 1999, Salesforce has become one of the most well-known CRM platforms in the world. Its cloud-based infrastructure offers deep customization possibilities alongside enterprise-grade reliability, and its AppExchange marketplace means organizations can tailor it precisely to their industry.
Salesforce handles complicated business processes well, from multi-team deal management to sophisticated forecasting. That said, the platform's power comes with real trade-offs: implementation is complex, costs can escalate quickly, and getting full value usually requires expert assistance.
Key features
- Advanced pipeline and deal tracking
- AI-powered lead scoring and analytics
- Highly customizable workflows
- Territory management tools
- Multi-channel lead tracking
- Visual process builder
- AppExchange marketplace access
- Enterprise-grade security controls
Pros and cons
✓ Decades of market presence with a proven track record
✓ Extensive customization options
✓ Lots of integrations
✓ Strong analytics capabilities
✓ Complete API access
✓ Enterprise-grade security
✗ Complex implementation requiring expert help
✗ Steep learning curve
✗ Limited storage (10GB per organization)
✗ Premium support costs extra
Pricing (for Sales Cloud)⁹
- Starter Suite: $25/user/month — basic CRM features
- Pro Suite: $100/user/month — sales forecasting, team features
- Enterprise: $175/user/month — advanced pipeline management, conversation intelligence
- Unlimited: $350/user/month — predictive AI, full developer support
- Agentforce 1 Sales: $550/user/month — generative AI and comprehensive analytics
Most growing businesses gravitate toward the Enterprise tier. Factor in potential add-on costs for implementation, premium support, and extra storage when calculating the total Salesforce pricing.
All information about pricing was last sourced on 12 March 2026 and are subject to change. For more current information, refer to the software's respective website.
User reviews
G2¹⁰: 4,4/5
Gartner¹¹: 4,4/5
Before we continue, here's more on Salesforce:
5. Monday: Best for visual workflow management
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On number five is Monday. Monday is often thought of as a project management tool, but it's grown into a full CRM suite. It combines visual project tracking with customer relationship features, giving sales teams multiple ways to view and manage their data: kanban boards, timelines, calendar views, and Gantt charts all coexist in the same platform.
The advantage here is cross-functional visibility. Where Pipedrive keeps sales activities siloed, Monday connects sales, marketing, and operations in one workspace. Teams can create custom fields, statuses, and automations at any tier without needing technical expertise.
Pros and cons
✓ User-friendly visual interface with intuitive dashboards
✓ Strong workflow automation for routine task management
✓ Performance tracking with clear metrics
✓ Excellent customization options for fields and layouts
✓ In-depth CRM with advanced contact management
✓ Mobile accessibility for on-the-go collaboration
✓ Regular feature updates and responsive support
✗ File management limitations for complex document storage
✗ Dashboard customization may not suit every business
✗ Contact management more basic than dedicated CRMs
✗ Learning curve for advanced automations
Pricing (based on a 10-seat team)¹²
- Basic: €12/user/month — €135/month for 10 seats
- Standard: €17/user/month — €180/month
- Pro: €28/user/month — €285/month
- Enterprise: Custom pricing
All information about pricing was last sourced on 12 March 2026 and are subject to change. For more current information, refer to the software's respective website.
User reviews
Capterra¹³: 4,6/5
OMR¹⁴: 4,4/5
6. HubSpot: Best for unified sales and marketing
Here’s another popular option: HubSpot has grown well beyond basic contact management. It now offers a complete system for sales, marketing, and customer service which makes it a solid option for businesses that want to run everything from one place. Its marketing automation, CMS, and CRM are natively connected, which means teams have a unified view of every customer touchpoint from the first website visit through post-sale support.
The platform scales well for larger teams, though its higher tiers carry a real cost. The onboarding fee on paid plans is also worth factoring in, especially for smaller companies.
Pros and cons
✓ Extensive marketing toolkit with automation, email, and content tools
✓ Unified platform connecting sales, marketing, and service data
✓ Strong analytics and reporting across the customer journey
✓ Strong automation for complex workflows
✓ Built-in SEO and content management tools
✓ Active user community and reliable support
✗ Free version has limited functionality
✗ Significant learning curve for full platform use
✗ Higher tiers can be expensive for growing teams
✗ Complex setup for advanced marketing features
Pricing (for Sales Hub)¹⁵
- Starter: €9/seat/month — Breeze Assistant, HubSpot provided phone numbers
- Professional: €90/seat/month — call transcription, ABM tools, customizable sequences, sales forecasting
- Enterprise: €150/seat/month — custom objects, lead form routing, recurring revenue tracking
All information about pricing was last sourced on 12 March 2026 and are subject to change. For more current information, refer to the software's respective website.
User reviews
Capterra¹⁶: 4,5/5
OMR¹⁷: 4,3/5
More on HubSpot:
7. Zoho CRM: Best for small businesses needing enterprise features
Now, Zoho has been building its CRM since 1996, and today it stands out as one of the more complete options for small and midsize businesses that need enterprise-level features. Canvas Builder lets teams visually redesign the entire CRM interface, and the Zia AI assistant handles lead scoring, anomaly detection, and predictive insights across all areas of the platform.
Pros and cons
✓ Deep feature set with extensive customization through Canvas Builder
✓ AI-powered Zia assistant for intelligent suggestions and insights
✓ Built-in gamification features to drive team engagement
✓ Strong integration within the broader Zoho ecosystem
✓ Cost-effective relative to enterprise alternatives
✓ Advanced workflow automation with Blueprint process management
✓ Multiple deployment options including on-premise installation
✓ Mobile accessibility with offline functionality
✗ Steep learning curve for advanced features
✗ Complex setup process for custom workflows
✗ Interface can overwhelm new users
✗ Most advanced features are behind higher-tier plans
Pricing¹⁸
- Free Edition: €0 for up to 3 users
- Standard: €14/user/month
- Professional: €23/user/month
- Enterprise: €40/user/month — introduces AI (Zia)
- Ultimate: €52/user/month — maximum customization
Annual billing gives you up to 34% savings over monthly payments. Local taxes like VAT apply.
All information about pricing was last sourced on 12 March 2026 and are subject to change. For more current information, refer to the software's respective website.
User reviews
Capterra¹⁹: 4,3/5
OMR²⁰: 4,1/5
8. Insightly: Best for combining project and lead management
Insightly handles the handoff from sales to project delivery. When a deal closes, the platform lets teams convert won opportunities directly into actionable projects: keeping context, history, and momentum in one place.
Rather than treating post-sale delivery as a separate system, Insightly weaves it into the fabric of customer relationships. Teams maintain visibility throughout the delivery phase, which helps sales reps understand how customer commitments are being fulfilled.
Pros and cons
✓ Project delivery tools connecting sales to implementation
✓ Smooth data sharing between sales and project teams
✓ User-friendly interface with minimal training requirements
✓ Extensive customization for fields and processes
✓ Strong integration with help desk and support applications
✓ Mobile accessibility with business card scanning
✓ Clear permission controls
✗ Expensive higher-tier plans compared to competitors
✗ Limited advanced workflow customization options
✗ No native social media integration
✗ Email marketing requires third-party tools
Pricing²¹
- Standard: $29/user/month (annual) — 100,000 records, 10GB storage
- Professional: $49/user/month (annual) — 250,000 records, 100GB storage
- Enterprise: $99/user/month (annual) — 500,000 records, 250GB storage
All information about pricing was last sourced on 12 March 2026 and are subject to change. For more current information, refer to the software's respective website.
User reviews
Capterra²²: 4,0/5
OMR²³: 3,7/5
9. Nutshell: Best for straightforward sales processes
Now, Nutshell is built around accessibility. It's a good fit for small teams that want a CRM that's quick to set up, easy to learn, and includes email marketing without bolting on extra tools. Rather than trying to do everything, it does the core things well and keeps the experience clean.
The built-in email features (sequences, segmentation, and performance metrics) mean teams can run marketing campaigns without leaving their CRM environment, which is a real advantage for smaller organizations managing both sales and marketing in one place.
Pros and cons
✓ Quick implementation with minimal setup time
✓ Strong email marketing tools including sequences and templates
✓ Built-in pipeline management with visual sales process
✓ Customer interaction tracking across channels
✓ Advanced segmentation for targeted outreach
✓ Reliable support for all customers, regardless of plan
✗ Limited native integrations compared to larger platforms
✗ Basic customization for complex business processes
✗ Simple reporting that lacks advanced analytics
✗ Mobile app has fewer features than the desktop version
Pricing (Sales Suite)²⁴:
- Foundation: $13/user/month (annual) — essential contact management
- Growth: $25/user/month (annual) — reporting tools
- Pro: $42/user/month (annual) — automation-focused
- Business: $59/user/month (annual) — AI capabilities
- Enterprise: $79/user/month (annual) — unlimited customization
Marketing and Engagement Suites are available as supplementary add-ons, and Nutshell IO ($37/month) and SMS ($15/month) add further features.
All information about pricing was last sourced on 12 March 2026 and are subject to change. For more current information, refer to the software's respective website.
User reviews
Capterra²⁵: 4,4/5
G2²⁶: 4,3/5
10. Salesmate: Best for optimizing sales processes
On to a different approach, Salesmate puts communication at the center of the CRM experience. Email, calling, texting, and meeting management are integrated into a single system, which means sales reps spend more time talking to prospects and less time switching between tools or manually logging activities.
The telephony system deserves particular mention: it includes call recording, voicemail, forwarding, and detailed analytics built directly into the platform rather than as a third-party add-on.
Pros and cons
✓ Affordable entry point with comprehensive base features
✓ Intuitive interface requiring minimal training
✓ Strong automation for routine tasks
✓ Multi-channel communication hub
✓ Native QuickBooks integration for financial tracking
✓ Smart contact management with automated data capture
✓ Mobile app with offline functionality
✗ Limited native integrations requiring Zapier for many connections
✗ Basic reporting compared to enterprise platforms
✗ Dashboard customization options are somewhat limited
Pricing²⁷
- Basic: $23/user/month — pipeline management tools, 20K automation credits/month
- Pro: $39/user/month — sequences, product management, 30K automation credits
- Business: $63/user/month — advanced customization, 40K automation credits/user/month
- Enterprise: Custom pricing from $1,999 — dedicated support, personalized onboarding
All information about pricing was last sourced on 12 March 2026 and are subject to change. For more current information, refer to the software's respective website.
User reviews
Capterra²⁸: 4,7/5
Truspilot²⁹: 3,6/5
11. Streak: Best for Gmail-centric sales teams
Number eleven, Streak is built entirely inside Gmail to turn the inbox into a pipeline management tool. Sales teams can track deals, manage stages, and monitor customer interactions without leaving their email environment — which is a meaningful advantage for teams where email is already the center of their workflow.
The mail merge functionality lets users send personalized bulk emails directly from Gmail, and shared inbox features enable team collaboration without switching to a separate CRM interface.
Pros and cons
✓ Native Gmail integration that turns inboxes into CRM tools
✓ Simple learning curve with minimal onboarding requirements
✓ Quick implementation via Chrome extension
✓ Team sharing options for collaborative pipeline management
✓ Built-in email templates with personalization fields
✓ Mobile accessibility
✗ Limited to 400 emails/day on lower tiers
✗ Basic pipeline features compared to dedicated CRM platforms
✗ No comprehensive lead nurturing system
✗ Reporting capabilities are somewhat limited
Pricing³⁰
- Pro: $49/user/month — mail merge (1,500/day), shared pipelines
- Pro+: $69/user/month — AI Co-Pilot, advanced reporting, archived user management
- Enterprise: $129/user/month — custom rules, data validation, dedicated support
All information about pricing was last sourced on 12 March 2026 and are subject to change. For more current information, refer to the software's respective website.
User reviews
Capterra³¹: 4,5/5
G2³²: 4,5/5
12. Agile CRM: Best for integrated marketing automation
As for marketing teams, Agile CRM combines lead management with marketing automation in a single platform, which makes it a good option for those that need both without paying for two tools. Tasks like appointment scheduling and follow-ups happen automatically based on predefined triggers, and the contact timeline system keeps interaction histories organized across channels: from conversations to social media activity.
Pros and cons
✓ Generous free plan supporting up to 10 users
✓ Built-in marketing automation with visual campaign builder
✓ 360° contact timeline with channel-level tracking
✓ Social media integration for multi-channel engagement
✓ Chrome extension for quick prospecting
✓ Built-in appointment scheduling functionality
✗ Complicated interface with a steep learning curve
✗ Limited customization for complex business needs
✗ Long support response times compared to competitors
✗ User interface feels dated compared to modern alternatives
Pricing³³
- Free: Up to 10 users — essential CRM tools
- Starter: $8.99/user/month — marketing automation and helpdesk
- Regular: $29.99/user/month — custom deal tracks and call center functionality
- Enterprise: $47.99/user/month
All information about pricing was last sourced on 12 March 2026 and are subject to change. For more current information, refer to the software's respective website.
User reviews
Capterra³⁴: 4,1/5
OMR³⁵: 3,8/5
13. Bitrix24: Best for comprehensive team collaboration
Next, Bitrix24 is one of the most feature-dense platforms on this list. It combines CRM, project management, and team communication in a single workspace — which makes it an interesting option for businesses that want to reduce the number of tools they're paying for. You get standard CRM features as well as project management methodologies like Scrum, video calls, document sharing, and web form-based lead capture.
That breadth, though, comes with real complexity. The interface can feel overwhelming, and setup takes more time than most alternatives.
Pros and cons
✓ Extensive feature range covering CRM, project management, and collaboration
✓ Strong team communication tools including chat and video conferencing
✓ Generous free plan for small teams
✓ Integrated contact center for multi-channel communication
✓ Project management with Kanban, Gantt, and Scrum
✓ Built-in marketing tools including web forms and landing pages
✓ Mobile access across iOS and Android
✗ Complex interface with overwhelming navigation
✗ Steep learning curve for new users
✗ Performance can slow with heavy usage
✗ Setup requires significant configuration time
Pricing³⁶
- Basic: $49/month (5 users, 24GB) — CRM, project management, website builder
- Standard: $99/month (50 users, 100GB) — marketing tools, admin controls
- Professional: $199/month (100 users, 1024GB) — automation, e-signature, enhanced CRM
- Enterprise: $399/month (250 users, 1TB) — multi-branch support, scalability options
All information about pricing was last sourced on 12 March 2026 and are subject to change. For more current information, refer to the software's respective website.
User reviews
Capterra³⁷: 4,2/5
OMR³⁸: 3,9/5
14. Workbooks: Best for financial integration
Workbooks takes CRM beyond opportunity tracking and extends it through the full financial lifecycle: orders, invoicing, payment tracking, and revenue forecasting. That makes it a natural fit for service-oriented businesses and organizations with subscription or recurring revenue models, where financial data and customer data need to live together.
The trade-off is complexity. Implementation requires real investment, and the interface is more traditional than what you'd find in newer platforms.
Pros and cons
✓ Strong financial integration with order management and invoicing
✓ Customer data enrichment for deeper relationship insights
✓ Subscription tracking for recurring revenue management
✓ Multi-currency support for international operations
✓ Contract automation with approval workflows
✓ Revenue forecasting with predictive modeling
✗ Complex implementation requiring significant setup time
✗ Limited lead generation tools compared to marketing-focused CRMs
✗ Steeper learning curve than simpler alternatives
✗ Mobile experience less robust than desktop
Pricing³⁹
- CRM: $45/user/month — contact management, Office365 integration
- Business: $92/user/month — adds order management and financial tools
You can also get a personalized quote. To calculate pricing, refer to their pricing website.
All information about pricing was last sourced on 12 March 2026 and are subject to change. For more current information, refer to the software's respective website.
User reviews
Capterra⁴⁰: 4,3/5
Trust Radius⁴¹: 4,9/10
15. Maximizer: Best for service-oriented businesses
Nearing our list, with over three decades of development, Maximizer has evolved into a CRM built specifically for businesses where service quality is the core of the customer relationship: financial services, professional consulting, and similar industries. Service case management sits at the heart of the platform, and Microsoft Office integration is tighter here than on most competitors.
One differentiator worth noting is deployment flexibility: Maximizer offers both cloud-based and on-premise options, giving organizations with strict security or compliance requirements a choice that Pipedrive's cloud-only model doesn't.
Pros and cons
✓ Flexible deployment options including cloud and on-premise
✓ Strong service case management tools
✓ Deep Microsoft Office integration
✓ Advanced security controls with granular permissions
✓ Territory management for complex sales organizations
✓ Reliable support with dedicated account management
✗ Limited mobile functionality compared to modern alternatives
✗ Interface design feels dated
✗ Complex customization requiring technical expertise
✗ Integration capabilities more limited than cloud-native CRMs
Pricing⁴²
Maximizer offers four plans for businesses, plus a separate on-premise option:
- Starter: €19/user/month — contact and lead management, calendar, task management, mobile and Outlook
- Core: €58/user/month — contact management, task and reminder tracking, mobile and Outlook integration
- Business: €63/user/month — Kanban opportunity management, sales pipeline visualization, custom dashboards, real-time reporting
- Business+: €79/user/month — AI-powered insights, workflow automation, deal coaching, personalized meeting prep assistant
- On-Premise: Custom pricing
All information about pricing was last sourced on 12 March 2026 and are subject to change. For more current information, refer to the software's respective website.
User reviews
Capterra⁴³: 4,1/5
Trustpilot⁴⁴: 3,7/5
16. Keap: Best for small businesses needing sales and marketing together
Keap (formerly Infusionsoft) has long been a go-to platform for small businesses that want sales and marketing automation in one place. Its strength is in the automation engine — tasks like follow-up emails, appointment scheduling, and payment reminders can all be triggered automatically based on customer behavior, keeping engagement going without constant manual effort.
Beyond automation, Keap also handles invoicing and payment processing natively, which removes the need for an additional billing tool. That makes it particularly relevant for service-based businesses and solo operators who want one system to handle most of their customer workflow.
Key features
- Marketing and sales automation with a visual campaign builder
- Built-in invoicing and payment processing (Stripe and PayPal)
- Contact management with tagging and segmentation
- Email and text message marketing
- Pipeline management with drag-and-drop deal tracking
- Appointment scheduling integration
- Reporting and analytics dashboard
- Mobile app for iOS and Android
Where Keap gets particularly useful is in its automation library, which is organized across four areas: marketing (lead nurturing, email sequences), sales (pipeline management, cart recovery), service (surveys, referral programs), and operations (billing, hiring). Teams can pick and activate pre-built automations without needing to build workflows from scratch.
Pros and cons
✓ Native payment processing and invoicing built in
✓ Strong automation that covers marketing, sales, and service
✓ Good email and SMS marketing capabilities
✓ Clean mobile app for managing contacts on the go
✓ Pre-built automation templates speed up setup
✓ Solid reporting on both sales and marketing metrics
✗ Higher price point compared to most alternatives on this list
✗ Can feel heavy for teams that only need a simple CRM
✗ Interface takes time to learn, especially for automation setup
✗ Fewer third-party integrations than Pipedrive
Pricing⁴⁵
Keap's pricing is based on number of contacts rather than per-seat, which is an important difference. Plans start at $249/month for up to 1,500 contacts and three users, with pricing scaling up based on contact volume. A 14-day trial is available.
All information about pricing was last sourced on 12 March 2026 and are subject to change. For more current information, refer to the software's respective website.
User reviews
Capterra⁴⁶: 4,1/5
OMR⁴⁷: 3,7/5
17. Copper CRM: Best for Google Workspace teams
Now, Copper is built specifically for teams that live in Google Workspace. It integrates natively with Gmail, Google Calendar, Google Drive, and the rest of Workspace: and does it more completely than most CRMs that claim Google integration. Contact records auto-populate from Gmail, emails log automatically, and deals update without leaving your inbox.
The experience is genuinely different from traditional CRM tools. For teams that already manage most of their relationships through Google's suite, Copper removes the friction of switching between platforms entirely.
Key features
- Native Google Workspace integration (Gmail, Calendar, Drive, Meet)
- Auto-populates contact records from email interactions
- Automatic email and activity logging
- Pipeline management with drag-and-drop deal tracking
- Relationship tracking across all Google tools
- AI-powered relationship intelligence and next-step suggestions
- Workflow automation with customizable triggers
- Reporting and goal tracking
- Mobile app for iOS and Android
One thing worth noting is the relationship intelligence layer. Copper tracks interaction frequency, analyzes communication patterns, and surfaces suggestions for which leads need attention, which helps sales teams stay on top of relationships without manually reviewing every contact record.
Pros and cons
✓ The most complete Google Workspace CRM integration available
✓ Automatic logging of emails and meetings removes manual data entry
✓ Intuitive interface that Google users pick up quickly
✓ Solid relationship intelligence and activity suggestions
✓ Clean pipeline management with good visualization
✓ Affordable entry-level pricing
✗ Limited functionality outside Google
✗ Doesn't integrate as deeply with non-Google communication tools
✗ Reporting is less advanced than enterprise CRMs
✗ Not ideal for teams using Microsoft 365
Pricing⁴⁸
- Starter: $9/user/month (annual) — basic CRM features, Google Workspace integration
- Basic: $23/user/month (annual) — pipeline management, reporting, automation
- Professional: $59/user/month (annual) — full automation, AI features, integrations
- Business: $99/user/month (annual) — advanced customization, priority support
All information about pricing was last sourced on 12 March 2026 and are subject to change. For more current information, refer to the software's respective website.
User reviews
Capterra⁴⁹: 4,4/5
OMR⁵⁰: 4,0/5
18. Close: Best for inside sales and outreach-heavy teams
Last but not least, Close CRM is built for sales teams that live on the phone and in their inbox. It's not trying to be an all-in-one business platform: it's a focused sales tool designed for inside sales reps who do a high volume of outreach every day. Built-in calling, SMS, email sequences, and a power dialer are all part of the core product, not add-ons.
The philosophy is simple: reduce everything that's not selling. Reps can make calls, send follow-up emails, and update deals without leaving the platform, and call recordings are automatically attached to contact records. For outbound-heavy teams, this kind of tight focus makes a real difference.
Key features
- Built-in VoIP calling and SMS
- Power dialer and predictive dialer
- Email sequences with A/B testing
- Automatic call recording and transcription
- Pipeline management with custom views
- Smart views for filtering and segmenting leads
- Reporting on call volume, email open rates, and rep performance
- Two-way email and calendar sync
- Mobile app
Close's Smart Views feature is particularly useful for outbound teams: it lets reps create saved, dynamic filters like "leads with no call in 7 days" or "open deals in the final stage," so they always know exactly who to contact next without manually sorting through their pipeline.
Pros and cons
✓ Built-in calling, SMS, and power dialer with no extra cost
✓ Automatic call logging and recording attached to contact records
✓ Email sequences with A/B testing and performance analytics
✓ Smart Views make it easy to prioritize the right leads
✓ Clean, fast interface built for high-volume sales work
✓ Transparent pricing with all communication tools included
✗ Less suited for complex multi-department workflows
✗ Fewer integrations than larger CRM platforms
✗ Reporting is solid but not as advanced as enterprise tools
✗ Can feel limited for businesses that need project management alongside CRM
Pricing⁵¹
Close offers three plans, all billed annually per seat:
- Essentials: $35/seat/month — unlimited contacts and leads, multiple pipelines, advanced lead and activity filters
- Growth: $99/seat/month — everything in Essentials, plus automated workflows, Power Dialer, and AI Email Assistant
- Scale: $139/seat/month — everything in Growth, plus role-based access and permissions, lead visibility rules, and Predictive Dialer
A free trial is available on all plans.
All information about pricing was last sourced on 12 March 2026 and are subject to change. For more current information, refer to the software's respective website.
User reviews
Capterra⁵²: 4,7/5
OMR⁵³: 3,8/5
How to choose the right Pipedrive alternative for your business
With 18 options on the table, narrowing things down comes down to what you actually need. A few questions worth asking before you commit:
What's the main gap Pipedrive isn't filling? If it's scheduling and lead conversion, Zeeg is the most direct answer. If it's marketing automation, HubSpot or Keap make more sense. If it's financial tracking, Workbooks covers that specifically.
How important is ease of use? Nutshell and Copper are among the easiest to pick up. Salesforce and Bitrix24 are powerful but require real investment in setup and training.
What's your team's communication stack? Teams in Google Workspace should look at Copper or NetHunt. Teams using Microsoft tools will find more value in Maximizer. High-volume outbound teams should take a close look at Close.
What's the actual total cost? Several tools on this list have affordable base pricing but charge extra for the features most teams actually need. Factor in add-ons, onboarding fees, and per-user costs at your expected team size before making a decision.
There's no single best Pipedrive alternative, but for most sales teams where appointments are a core part of the pipeline, Zeeg's combination of scheduling, routing, and CRM functionality is worth starting with. You can try it free with no credit card required.
Source list
- https://www.capterra.com/p/239954/Zeeg/reviews/
- https://omr.com/en/reviews/product/zeeg
- https://nethunt.com/pricing
- https://www.g2.com/products/nethunt-crm/reviews
- https://omr.com/en/reviews/product/nethunt
- https://www.freshworks.com/crm/pricing/
- https://www.capterra.com/p/155563/Freshsales/reviews/
- https://omr.com/en/reviews/product/freshsales
- https://www.salesforce.com/eu/sales/pricing/
- https://www.g2.com/sellers/salesforce
- https://www.gartner.com/reviews/market/sales-force-automation-platforms/vendor/salesforce
- https://monday.com/pricing
- https://www.capterra.com/p/147657/monday-com/reviews/
- https://omr.com/en/reviews/product/monday-work-management
- https://www.hubspot.com/pricing/sales?term=annual
- https://www.capterra.com/p/214215/HubSpot-SalesHub/#reviews
- https://omr.com/en/reviews/product/hubspot-sales-hub
- https://www.zoho.com/crm/zohocrm-pricing.html?zredirect=f&lb=de&zsrc=bheader
- https://www.capterra.com/p/155928/Zoho-CRM/reviews/
- https://omr.com/en/reviews/product/zoho-crm
- https://www.insightly.com/pricing-plans/
- https://www.capterra.com/p/130671/Insightly/#reviews
- https://omr.com/en/reviews/product/insightly-crm
- https://www.nutshell.com/pricing
- https://www.capterra.com/p/144340/Nutshell/#reviews
- https://www.g2.com/products/nutshell/reviews
- https://www.salesmate.io/pricing/ ܈
- https://www.capterra.com/p/156234/Salesmate/reviews/
- https://www.trustpilot.com/review/www.salesmate.io
- https://www.streak.com/pricing
- https://www.capterra.com/p/124465/Streak/#reviews
- https://www.g2.com/products/streak/reviews
- https://www.agilecrm.com/pricings
- https://www.capterra.com/p/135148/Agile-CRM/reviews/
- https://omr.com/en/reviews/product/agile-crm
- https://www.bitrix24.com/prices/
- https://www.capterra.com/p/113540/Bitrix24/#reviews
- https://omr.com/en/reviews/product/bitrix24
- https://www.workbooks.com/crm-packages-pricing/
- https://www.capterra.com/p/109648/Workbooks-CRM/reviews/
- https://www.trustradius.com/products/workbooks/reviews
- https://uk.maximizer.com/pricing/
- https://www.capterra.com/p/154610/Maximizer-CRM/reviews/
- https://www.trustpilot.com/review/www.maximizer.com
- https://keap.com/pricing
- https://www.capterra.com/p/76390/Infusionsoft/reviews/
- https://omr.com/de/reviews/product/keap
- https://www.copper.com/pricing
- https://www.capterra.com/p/141642/Copper/#reviews
- https://omr.com/en/reviews/product/copper
- https://www.close.com/pricing
- https://www.capterra.com/p/132667/Close-io/#reviews
- https://omr.com/en/reviews/product/close
