Your AI phone agent answers calls all year — and now you can buy its minutes for the whole year too, at the same rate as monthly.
What's new:
• Yearly billing – Buy a fixed amount of minutes for the year at €0.25 a minute, so 1,000 minutes cost €250 plus VAT.
• 15 months to use them – On a yearly plan, your minutes and any top-ups stay valid for 15 months, and the dashboard shows when they expire.
• Your own top-up rule – On any AI minutes plan, set “when I have X minutes left, buy Y minutes”. Each top-up starts at 100 minutes, is a one-off charge, and never changes your plan or renewal date.
• Upgrades arrive right away – Moving to a bigger amount, or from monthly to yearly, is charged in full on the same day with no proration, and your unused minutes are kept.
• Downgrades at renewal – Moving to a smaller amount, or from yearly to monthly, takes effect at your next renewal, and you can see and cancel the scheduled change until then.
Why this matters: Running an agent that picks up the phone all year shouldn't mean renewing every month or checking your balance before a busy week. Pay once for the year, set a rule for the peaks, and the calls keep getting answered.
Find it under Settings → Billing.
With Zeeg, you've always been able to send workflow messages around a booking — but now any date in your CRM can start a workflow too.
What's new:
• Date on a record – Pick people, companies, or any custom object, then choose one of its date fields as the trigger.
• Several steps per workflow – Each step runs a set number of days before, on, or after the date, at a time of day you choose in your time zone.
• The right recipient – On a person, messages go to that person; on a company or custom object, they go to the person linked to it. Team member notifications work too.
• Record details in messages – Emails can include the record's fields, such as the due date.
• Stop conditions – Each step can check a field first and skip the message if the matter has already been taken care of.
• Yearly repeats – Birthdays and anniversaries can trigger the workflow every year.
• Only what's still ahead – A new or edited workflow only fires for upcoming dates, and if a date moves or is cleared, the message follows suit.
Why this matters: A property manager reminding tenants about a meter reading, a consultant chasing a contract renewal, a practice sending birthday wishes — none of these start with a booking. Until now, that meant spreadsheets and calendar reminders. Now the date on the record does the chasing, and stops as soon as your customer has acted.
Date-based workflows are available from the Scale plan onwards.
Find it under Workflows, as a new trigger.
Setting up a new event type now starts with a single line: its name.
What's new:
• Suggestions as you type – Name it “30 min intro call on Zoom” and Zeeg suggests a one-on-one meeting, 30 minutes, and Zoom as the location.
• Removable chips – Duration and location show up as chips you can remove before confirming, and Enter accepts the suggested format.
• Only tools you use – A location is only suggested if you already have that tool connected.
• A fitting emoji – Zeeg adds an emoji in front of the name and otherwise keeps your wording exactly as you typed it.
• Never in your way – If suggestions aren't available, the dialog works just as it did before.
Why this matters: Most event type names already say what the meeting is. Picking the same format, duration, and location again right after typing them is busywork, especially when you're setting up a whole range of calls at once. Now the name does most of that for you.
Find it under Event types → New event type.
Invitees booking a call where you ring them no longer have to type their phone number twice.
What's new:
• One field, not two – If your event type uses the “host calls you” location and has its own phone number question, that question now collects the number you'll call.
• Required when it matters – While “host calls you” is selected, the question is required even if you set it as optional; with any other location, your own setting applies.
• Easier to spot – Without a phone number question, the phone field now sits right after the email instead of at the bottom of the form.
• Same order when rescheduling – The reschedule page shows questions in the same order as the booking page.
Why this matters: A second phone field tucked away at the end of a form is easy to skip, and a missing number means a call that never happens. Now invitees give it once, somewhere they'll actually see it.
You'll see it on the public booking page of any event type with a phone call location.
With Zeeg, you've always been able to route round-robin bookings to a contact's owner in HubSpot and Pipedrive — but now you can route on any custom field that holds a rep.
What's new:
• HubSpot custom rule – Enter the internal name of a contact property that holds a HubSpot user, and optionally a unique property to match the visitor's email on.
• Pipedrive custom rule – Enter the key of a person field of type user.
• The right rep, even if it's not the owner – A visitor sees only the calendar of the rep in that field, whoever the standard owner is.
• Chained fallbacks – Add several custom rules per CRM, for example the account executive first and the inside sales rep second.
• No dead ends – If the field is empty, the rep isn't a host, or the field doesn't exist, the booking moves on to the next rule or to round robin.
Why this matters: Many sales teams keep the rep who actually owns the relationship in a field of their own, not the standard owner. Routing on the wrong one sends a returning customer to a stranger. Now they land with the person who already knows them.
Find it under Event type → Hosts tab → Round robin → Smart CRM routing → Add rule.
The webhook Zeeg sends after every AI call now carries the language the call was held in — plus a few other details worth having.
What's new:
• Call language – The webhook includes both the agent's language and the language the call was actually held in.
• Outbound call details – For calls started through the outbound call API, the webhook includes the details you passed when starting the call.
• The line that was used – The phone number always reflects the line the call used, even if the agent's number has changed since.
• Documented – The new fields are listed in the public API docs.
Why this matters: When a multilingual agent takes calls from several countries, each lead should land with the right team and in the right report. Until now you had to work out the country after the fact. Now the webhook tells you.
AI Phone Bot is available from the Professional plan onwards.
Hej, hei, moi — your AI phone agent now speaks Swedish, Danish, Norwegian, and Finnish.
What's new:
• Four Nordic languages – Use Swedish, Danish, Norwegian, or Finnish as an agent's main language or as an additional one, with dates and times spoken correctly in each.
• Two voices each – Every new language comes with a female and a male voice of Zeeg's own in the voice picker.
• Scheduled API calls in your time zone – A call scheduled through the public API now starts at the time you meant in your own time zone, not in UTC.
Why this matters: A caller in Stockholm or Helsinki who is greeted in their own language stays on the line. Businesses serving Nordic customers can now answer every call themselves, at any hour, without staffing each language separately.
Find it under AI agent → Main settings, in the language dropdown and the voice picker.
AI Phone Bot is available from the Professional plan onwards.
The first pages you see of Zeeg have had a proper rework, so signing up and signing in no longer get in your way.
What's new:
• A side panel on desktop – Sign-up and sign-in show what Zeeg does, our awards, and our German-hosting and data-protection seals next to the form.
• Calmer validation – Fields are only marked as invalid once you try to submit, and each message disappears as soon as you fix it.
• Easier to read – All text now meets accessibility contrast standards, and links are blue throughout the product so they no longer look like a second button.
• No zoom on iPhone – Tapping a field no longer zooms the page in unexpectedly.
• Keyboard-friendly sign-in – The Google and Microsoft sign-in buttons can be reached and used with a keyboard alone.
• Fixes in more languages – The Spanish confirmation page shows real wording, and the help link on the password page now works in German, French, and Spanish as well as English.
Why this matters: Being told you've made a mistake in a field you haven't even reached yet is an irritating first impression. The pages before you log in should tell you what you're signing up for, then get out of the way.
If your business didn't fit any of the options at signup, there's a good chance it does now.
What's new:
• New industries – Restaurants and hotels, travel agencies, pharmacies, opticians and hearing care, local retail, and marketing agencies are now on the list.
• An Other option – If the list still doesn't fit, choose Other and type what you do.
• Sample pages that match – Your answer, including anything you type, shapes the first scheduling pages Zeeg creates for you.
Why this matters: A hotel or a pharmacy used to pick an industry that didn't describe it, and then started out with sample pages it would never use. Now your first look at Zeeg already resembles your business.
From today, you decide exactly how many AI minutes you buy — no fixed pack required.
What's new:
• Enter money or minutes – Type how much you want to spend or how many minutes you need, and the other value fills in automatically.
• Small top-ups welcome – The minimum purchase is 10 in your currency (EUR, USD, GBP, or CHF), which buys 40 minutes.
• No paid plan needed – You can buy minutes even without a paid Zeeg subscription, and your card is saved for the next top-up.
• Your plan stays the same – If you already have a subscription, buying minutes doesn't change your plan, price, or billing date.
• Their own expiry – Each purchase is its own batch with its own expiry date, and minutes you bought earlier are untouched.
• Renewal you control – Automatic renewal is on by default after a purchase and can be switched off in Billing.
Why this matters: Running a little short at the end of the month used to mean buying a whole pack you didn't need, or going without. Now a quick top-up covers the gap, and a pack is still there as the better deal when you know you'll use more.
Find it under Settings → Billing.