Zeeg Changelog

We're excited to announce Zeeg Insights, a comprehensive analytics dashboard that helps you understand and optimize your scheduling patterns. With Zeeg Insights, you can now make data-driven decisions about your appointment scheduling and team availability.

What's New

• Comprehensive Analytics Dashboard: Get a clear overview of your appointment metrics, including completed meetings, and no-shows.
• Flexible Time Ranges: Analyze your data across different timeframes - from the last 7 days to the last quarter, or select a custom date range to focus on specific periods.
• Key Performance Metrics: Track essential metrics like
  • Total and completed appointments
  • Average appointment duration
  • Appointment distribution across weekdays
  • No-show rates
• Visual Data Representation: Understand trends at a glance with intuitive graphs and charts showing your appointment patterns over time.
• Individual and Team Performance: For organization admins, gain insights into scheduling patterns across your team and different scheduling pages.

Getting Started

You can access Zeeg Insights directly from your dashboard. Simply click on "Events Analytics" in the main navigation to start exploring your scheduling analytics.

Availability

Zeeg Insights is available now for all Professional and Business plan users. Different plan levels include varying levels of analytics detail and historical data access.

Users can now change the location of an already scheduled event by browsing to the details of an event in their Zeeg dashboard and clicking on the ✏️ pencil icon in the location field.

In general, 

• any user can change the location of their own event, 
• organization owners and admins can do this for all of their organization events, 
• and team managers can do this for their team's events.

The location of a scheduled event can be changed to any location depending on the availability of the location for the user. E.g. if a user doesn't have a Zoom integration, they won't be able to change the location to Zoom.

When changing the location, users can customize an email template that'll be sent to the invitee. Event variables can also be used in the email.

The user (event host) will also receive an email from our system confirming the location change.

• Price Per Duration: Users can now set different prices for each available duration on their scheduling pages, giving more control over pricing options.

• Moving a Team Scheduling Page to Another Team: Organization owners and admins can now reassign team scheduling pages from one team to another, simplifying team management.

Marking Events as No-Show: Users can now mark invitees as no-shows for scheduled events that were not canceled, useful for reporting and triggering follow-up actions like email or SMS workflow

• Connect Room Resource Calendars in a Snap! Organization owners and admins can now easily link room resource calendars right from the "Rooms" tab. Make sure the account has full read/write permissions, and you're good to go!
  
  
• Fully Functional with Microsoft Exchange & Microsoft 365! Whether you're using Microsoft Exchange or Microsoft 365, we've got you covered! Both are fully supported for seamless room bookings.

• Need Help? We've Got You! Setting up with Microsoft 365? We’ve created a super helpful guide to walk you through the process. Check it out here and get connected in no time!

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• Booking Rooms Without a Host: Users can now create “Flexi” scheduling pages, allowing customers to book rooms without needing a host. While the system is set up to support other resource types in the future, for now, only room bookings are available.

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• Custom Labels for Full Name in Scheduling Forms: You can now customize the “Full Name”(first name; last name) label on scheduling forms, which will appear in both the form itself and in the event details on the dashboard.

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Check out our latest updates:

• Change Scheduling Page Hosts: Organization owners and admins can now reassign one-on-one scheduling pages to other users in the organization. Note that if the original page had workflows, these will need to be recreated manually for now. Rescheduled events will be reassigned to the new host.
  

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• Multiple Scheduling Durations: Scheduling pages now support up to 3 different durations. The default is Standard, but you can choose a different standard duration and even include a pre-selected duration in your scheduling link. 

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We’ve introduced a handy new feature:

• Direct Links in Notifications: New form submission notification emails now include a link that takes you directly to the specific submission in your dashboard, making it easier to access and manage your submissions.

Here’s what’s new: 

• Privacy Controls: You can now exclude personally identifiable information (PII) from event notification emails sent to hosts. For example, a medical professional can now prevent sensitive health details submitted by patients from appearing in event notification emails, ensuring their privacy is maintained.
  

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• Form Submission Notifications: Exclude answers from routing-form submission emails for a more focused notification experience.

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• Flexi Events for Teams: Owners, admins, and team managers can now add more flexibility to their scheduling pages, e.g. by adding one fixed attendee + round robin through a number of attendees.

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• Room Resource Scheduling: We’ve launched the first version of Organization Resources, starting with Rooms. Currently, only Microsoft Exchange calendar resources are supported, but Microsoft365 and Google calendar connections will follow soon..
  
  
• Room Booking: Owners and admins can create room resources in the organization section. For connecting an Exchange calendar resource, ensure you have admin permissions and a connected Exchange calendar. Flexi events can now include room locations, with bookings based on priority and availability.

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