Duplicating an AI agent creates a new copy with all of the original's settings and routes — including the prompt, voice, language, call settings, and custom data fields. The copy is created without a phone number; you assign one after duplicating. Zeeg opens the copy in the editor immediately so you can make changes straight away.
The Duplicate option is only shown when your plan has capacity for an additional AI agent. If you have reached your agent limit, the option is hidden. Upgrade your plan or delete an existing agent to free up a slot.
How to duplicate an AI agent
In your Zeeg dashboard, navigate to AI Agents.
Find the agent you want to copy. Open its action menu — the three-dot menu on the agent row.
Click Duplicate.
Zeeg creates the copy and shows a confirmation: "AI agent duplicated. The copy has no phone number yet." You are taken directly to the copy's settings page.
To make the copy fully operational, assign a phone number in the copy's Main Settings → Phone Numbers section.
Frequently asked questions
Does the copy keep the original's phone number?
No. Phone numbers are not copied — each number can only be assigned to one agent at a time. Assign a number to the copy from its Main Settings → Phone Numbers section.
What exactly is copied?
All agent settings and routes are copied: the prompt, voice, language, call settings, and any custom data fields. The phone number is the only thing that is not carried over to the copy.
Can I duplicate an agent if I have reached my plan limit?
No. The Duplicate option is hidden when you have reached the maximum number of AI agents included in your plan. Upgrade your plan or delete an existing agent first to free up a slot.
Will duplicating an agent use AI minutes?
No. Duplicating only creates a configured copy. AI minutes are consumed only when an agent is active on a live call.
Where does Zeeg take me after duplicating?
Zeeg navigates you directly to the copy's settings page so you can review and adjust its configuration — and assign a phone number — without having to find it in the list.