When you subscribe to a Zeeg plan, upgrade, or purchase AI minutes, a Payment dialog opens. It shows your order summary, lets you optionally add billing details and an invoice email, apply a discount code, and then complete payment — all in one step. Zeeg saves whatever billing details you provide and re-uses them for future purchases.
Who can manage billing: Only the workspace owner can subscribe, upgrade, purchase AI minutes, or provide billing details.
How to add your billing details at checkout
Start a subscription, upgrade, or AI-minutes purchase from your billing page. The Payment dialog opens automatically.
Expand the Billing details section. You can enter:
Country and Postcode — the minimal pair. These pre-fill Paddle's payment form so you don't see a separate address prompt. Zeeg seeds Country from your account's own country to save you a lookup.
Company name, Street and number, City, State or province (optional), and VAT number (optional) — fill these in if your invoice must show full company information.
The billing details section saves automatically when you move focus elsewhere — there is no separate save button.
Optionally enter your Invoice email to route invoices to a dedicated address instead of your login email.
If you have a discount code, click Add discount code, type your code, and confirm it. If the code is not accepted — for example because it has expired, been fully used, or is fewer than five characters — an error message appears directly below the code field. Correct or remove the code before continuing.
Review the Order summary, then click Confirm & pay to open the payment screen.
What goes in the Billing details section
The section accepts three shapes — choose the one that matches your situation:
Empty — leave the section blank. Paddle's own checkout collects the address it needs.
Country + Postcode only — the minimal pair. Paddle requires a postcode in Germany and several other countries before it shows the payment form. Providing just these two fields suppresses Paddle's own address prompt and pre-fills the form for you.
Full company block — if you need your company name and address on the invoice, fill in Country, Postcode, Company name, Street and number, and City. State or province and VAT number are optional.
The company fields are all-or-nothing. If you start filling in any company field (Company name, Street and number, or City), all of them become required. If you see the message Fill in all fields, or clear them all., either complete every company field or remove all the company information so that only Country and Postcode remain.
Frequently asked questions
Is providing billing details required?
No. You can leave the Billing details section completely empty and click Confirm & pay. Paddle will collect any required address information on the payment screen itself. Providing details here is useful if you need your company name, address, or VAT number to appear on your Zeeg invoices.
What is the minimum I need to fill in?
Country and Postcode together are the minimal valid pair. They are enough to pre-fill Paddle's payment form in countries where Paddle requires a postcode, without triggering the company-block validation.
Is the VAT number required?
No. The VAT number field is optional. If you enter one, you must also complete the full company block: Company name, Street and number, City, Postcode, and Country.
Will Zeeg remember my billing details for the next purchase?
Yes. Zeeg saves your billing details after each completed checkout. The next time you subscribe, upgrade, or purchase AI minutes, the Billing details section is pre-filled with your stored information. You can update any field before clicking Confirm & pay.
Can I use a discount code?
Yes. Click Add discount code inside the Payment dialog, enter your code, and confirm it. The Order summary updates to show the discounted total before you proceed to payment. If the code is refused — because it has expired, been fully used, or is fewer than five characters — an error message appears directly below the code field. Correct or remove the code and try again.
Can admins manage billing details?
No. Only the workspace owner has access to the subscription and billing flow. Admins and regular team members cannot see or change billing details.
Where do I update billing details on an existing subscription?
The Billing details section applies to new checkouts. For an already-active subscription, the billing address and VAT number are tied to your receipt and can be corrected there. Go to your billing page and click Edit on receipt under Subscription Billing Details to open the latest paid receipt on Paddle's portal.